On Site Sentry Officer

GardaWorld • McLean, VA

7d • Onsite

About The Position

GardaWorld Security Services is Now Hiring a Surveillance Security Officer! McLean, VA : Please apply using an email address that you can check for further communication from a recruiter! Ready to suit up as a Surveillance Security Guard? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Officer – Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call centers, parking gatehouses, etc. This position does require the new hire to work at the site. THIS IS NOT A CYBERSECURITY/IT/HELPDESK POSITION. The Sentry Analyst will be responsible for supporting all Principal Security Teams by using best practices to monitor, identify, analyze, inform agents in real-time of the threat environment. Additionally, the Sentry Analyst is responsible for the detailed and accurate logging of all security-related information and disseminating information in an efficient and professional manner using various communication methods. The successful candidate will have a passion for customer service, teamwork, and information management. To perform this job successfully, the Sentry Analyst must be a problem solver, possess critical thinking skills and be detailed oriented. The candidate will possess the ability to prioritize and complete a variety of specified tasks with a sense of urgency without sacrificing attention to detail or customer service.

Requirements

• Candidate must have the ability to FRIDAY AND SATURDAY 9PM TO 5AM.
• You have a high school education or equivalent (GED). Or a college degree/transcript
• You’re able to ace (and pass) an extensive background screening and drug test screening process
• You are at least 21 years of age or older as required by applicable law or contractual requirements.
• Excellent customer service is always your top priority.
• You observe, survey the area, and provide reporting on activity at your assigned location.
• You provide rapid response in critical situations.
• You’re good with reading and writing detailed reports.
• You know when and how to enforce customer procedures, regulations, and standards.
• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Strong report writing skills
• Good eyesight and excellent abilities to maintain focus
• Strong proficiency with technology
• Competence with Google Suite, MS Office Suite and other database systems.
• Must be competent and comfortable working with email, document creation, and spreadsheet data entry.
• Ability to search for specific information on the internet and provide source verification.
• Ability to read, analyze, and interpret general business periodicals, professional journals and technical procedures.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• A professional demeanor, along with excellent customer service skills.
• Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.
• Have strong prioritization abilities.
• Ability to analyze problems, identify causes and implement results oriented solutions.
• Excellent organizational and time management ability.
• Must have the ability to develop and write clear and concise emails with no grammatical errors.
• Ability to handle high pressure situations and make sound decisions.
• Ability to work independently while also being a team player.

Nice To Haves

• At least 3+ years of experience in the security field.
• At least 3+ years of experience with customer service.
• At least 1+ year of experience with Microsoft Office or Google Suite.
• At least 1+ year of proven experience working as a Security Operations Center Officer.
• At least 1+ year of experience with emergency communication operations.
• At least 1+ year of experience with situational awareness tools.
• Demonstrable experience with the GENETEC software platform, CCure, Lenel or similar systems
• A basic understanding of information security is desired.
• If you have Security, Military, Law Enforcement experience – even better!
• You have a state license if required

Responsibilities

• Monitor security systems to detect any suspicious activity
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Conduct regular patrols to ensure the safety of the premises
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies
• Ensure the safety and protection of individuals and property
• Process and maintain a wide variety of SOPs (Standard Operating Procedures), ERPs (Emergency Response Plans), documents, files, logs, reports, and forms.
• Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company assets.
• Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services.
• Dispatch emergency responses to (fire, medical, bomb threat, active shooter, trespassers, surveillance detection, etc.) as requested by physical security teams.
• Monitor multiple cameras and tracking software.
• Confidently maneuver through various computer-based monitoring platforms including camera systems, access control systems, and alarm processing systems.
• Effectively monitor for threats or potential obstacles to security teams by using threat detection intelligence tools and open source research.
• Collect, input, and maintain accurate and detailed records of security operations data within a centralized Intelligence and Data Management Platform.
• Report time-sensitive security information to customers in a professional, succinct, and accurate manner via email, security logs, verbally, or text.
• Anticipate the needs of physical security teams by providing relevant information that informs their security posture in real time.
• Able to manage and handle situations of a sensitive nature and maintain confidentiality.
• Assist Principal, Security Teams and Management with requests as needed.
• Perform other duties as assigned.

Benefits

• Competitive hourly wage starting at $27.04 / Hour (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED