On-Site Residential Property Manager Maintenance Technician

Pan American Properties•San Diego, CA

54d•Onsite

About The Position

We’re seeking an experienced and proactive On-Site Property Manager who not only prides themselves on creating a strong residential community environment, excels in resident relations and administrative management, but also has strong general maintenance and handyman capabilities. In addition to managing the daily operations of Pacific Pines, this position includes managing two neighboring properties (less than 0.3 miles from Pacific Pines). The ideal candidate is customer-service oriented, highly organized, hands-on, and capable of completing common residential maintenance tasks independently. This position requires the incumbent to live on-site at our Pacific Pines property in San Diego, CA.

Requirements

Minimum of 2-3+ years of experience as an on-site property manager and/or highly relevant experience with consistent property management is required
Strong computer literacy with knowledge of Microsoft Office Suite, including Excel, Word, Outlook, tenant/rent management systems and general computer operations is required
Strong knowledge of landlord tenant law and regulations, including Fair Housing Laws
Strong skills relating to basic residential maintenance and repairs is required
Strong knowledge of maintenance operations as it relates to apartment communities is required
Strong interpersonal and communication skills in order to interact effectively with prospects, residents, peers and management is required
Effective administrative, organizational and time management skills is required
Must be a citizen of the United States or otherwise authorized to work in the United States WITHOUT employer sponsorship
High School Diploma or Equivalent is required

Nice To Haves

Higher education, especially real estate/property management specific certifications, are definitely not required but highly always a plus!
Familiarity w/ other management software such as Salesforce, Asana, Corrigo, Rent Manager, Showmojo is definitely not required, but highly desirable!
Experience in budget preparations and monthly reports preparation is highly desired

Responsibilities

Establishing and promoting a community environment
Being available to residents and assisting their needs
Performing administrative responsibilities
Serving as the primary responsibility for the financial operations of the community by maximizing the income and controlling the expenses of the apartment community
Strong general maintenance, upkeep and "handyman" capabilities to manage common/day-to-day maintenance work orders (with assistance from our robust in-house Maintenance department for uncommon, complex, specialty or renovation or diagnostic tasks or to help incumbent upskill on more common items that incumbent may need additional training on)
Demonstrate ability to understand financial goals, operate asset in owner’s best interest in accordance with company policies & procedures, and comply with Fair Housing, State and Federal laws
Ensure community is rented to fullest capacity by utilizing marketing strategies to attract prospective residents
Interpret, enforce, and explain the apartment lease and all policies proactively during check-ins and welcomes
Walk property and/or building to address safety concerns, maintenance items, pool or landscaping issues and cleaning needs
Ensure community is maintained to the best possible physical condition within the limits of the established budget
Review, report, and document all necessary maintenance requests
Ensure community appearance and repairs are noted and completed on a timely basis
Oversee and ensure all resident move-ins, move-outs, rent increases, and evictions are processed in a timely manner
Monitor conduct of residents to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests
Responsible for managing daily operations of community related matters, by investigating and resolving resident concerns, and initiating corrective actions
Complete various daily and month-end reports including collection of rent, administration of late fees, three-day notices, and delinquency notices
Attend company trainings, provide input and direction, and develop action plans for community improvement
Repairing leaky faucets, toilets and garbage disposals
Replacing light fixtures, switches, outlets
Basic drywall patching and interior painting
Adjusting cabinet doors/drawers and replacing door hardware
Smoke detector installation and troubleshooting
Routine upkeep of common areas and grounds
Coordinating w/ in-house Maintenance team and/or vendors for more complex, uncommon, larger or specialized repairs/work orders