On-Site Remote Patient Attendant, Full Time

University of Miami•Miami, FL

1d•Onsite

About The Position

The On-Site Remote Patient Attendant position at UHealth Tower involves continuous visual observation and surveillance of assigned high-risk patients, often observing multiple patients simultaneously from a dedicated monitoring station. The attendant is responsible for verbally redirecting patients via a digital 2-way audio device to prevent risky behaviors and notifying the unit nursing team for immediate assistance when necessary. Key aspects of the role include utilizing technology for visualization and interventions, demonstrating proficiency in electronic systems, participating in patient hand-offs, identifying and addressing non-functional equipment, and completing required observation documentation at established intervals. The attendant also collaborates on patient safety issues and ensures a safe patient environment by assisting with the removal of potential hazards. The role requires adherence to University and unit-level policies and procedures. The University of Miami Health System is South Florida's only university-based health system, providing leading-edge patient care, groundbreaking research, and medical education through the Miller School of Medicine. It serves South Florida, Latin America, and the Caribbean, with physicians representing over 100 specialties. The University of Miami is recognized as a top research university and academic medical center, comprising 12 schools and colleges, and has received accolades for its medical facilities and as an employer.

Requirements

High school diploma or equivalent
Certified Nursing Assistant license or certification in a relevant specialty or field (e.g., Medical Assistant, Emergency Medical Technician, Associate Degree in Medical Field)
Minimum 2 years of relevant experience
Skill in completing assignments accurately and with attention to detail.
Ability to maintain effective interpersonal relationships.
Ability to communicate effectively in both oral and written form.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to work evenings, nights, and weekends as necessary.
Commitment to the University’s core values.
Ability to work independently and/or in a collaborative environment.

Responsibilities

Provides continuous visual patient observation and surveillance of assigned high risk patients.
Observes more than one patient at a time at the assigned monitoring station.
Maintains a clear view of all patients for which they are assigned always.
Verbally redirects the patient via digital 2-way audio device from engaging in identifiable risk behaviors or in imminent danger.
Notifies the unit nursing team through communication devices if the patient requires immediate assistance.
Utilizes the technology required for visualization and interventions for safe patient care in accordance with department standards.
Demonstrates understanding and proficiency of electronic systems needed for the role.
Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit, upon completion of shift and for all new admissions.
Identifies variances and initiates follow-up actions regarding non-functional equipment.
Completes required observation documentation at established intervals.
Participates in a collaborative identification and reporting of patient safety issues.
Assures safe patient environment and seeks assistance with removal of any potential safety hazards in patient room with assigned nursing care team.
Adheres to University and unit-level policies and procedures and safeguards University assets.