On-Premise Chain & Key Account Manager

Charton Hobbs Group•Burnaby, BC

4d•Onsite

About The Position

Charton Hobbs is seeking a strategic and experienced On-Premise Chain & Key Account Manager to join their team. This role will focus on managing key accounts, with an emphasis on cultivating and enhancing partnerships with regional chains. The successful candidate will develop and execute strategies to drive sales, strengthen relationships, and maximize brand presence across the province, including key accounts in Vancouver and Whistler. This position leads on-premise development impacting chain accounts, supplier relationships, inter-agency collaboration, and portfolio development. The role involves working with prestigious brands and collaborating with marketing and sales teams on trainings and events. Key account targets may include regional chains such as Tap & Barrel, Top Table Group, JRG, Carlos O’Brian’s, Gibbons Hospitality, and Freehouse.

Requirements

Proven experience in key account management within the beverage-alcohol industry, with a focus on regional chain partnerships.
Strong understanding of the beverage-alcohol industry, including trends and dynamics.
Excellent negotiation, communication, and interpersonal skills.
Ability to develop and execute strategic plans for both key accounts and partnerships.
Results-oriented with a track record of achieving and exceeding sales targets.
Proficient in using CRM systems and other relevant software.
Availability for evening and weekend work is required.
Availability for occasional domestic and international travel.
Must have a valid driver’s licence and access to a reliable vehicle.

Nice To Haves

Post-secondary education in Business, Marketing, or a related field is an asset.
WSET and/or related certifications are preferred.

Responsibilities

Develop and maintain strong relationships with key accounts, including regional chains and other strategic partners.
Drive revenue growth through effective account management and collaboration with internal teams.
Identify and prioritize restaurant chain partnerships aligned with business objectives.
Negotiate and establish mutually beneficial agreements with restaurant chains to promote and distribute our products.
Collaborate with marketing teams to create tailored promotions and campaigns for restaurant chain partners.
Develop and implement comprehensive strategic account plans, including specific initiatives for key accounts.
Stay informed about industry trends, competitor activities, and market dynamics to inform strategic decision-making.
Set and achieve sales targets for key accounts and regional chain partners.
Analyze sales data to identify opportunities for growth and implement strategies to address challenges.
Work closely with cross-functional teams, including marketing, distribution, and supply chain, to ensure seamless execution of account and partnership strategies.
Provide feedback and insights from key accounts and regional chain partners to inform product development and marketing strategies.
Conduct regular business reviews with key accounts and restaurant chain partners to assess performance, address concerns, and identify opportunities for collaboration.
Act as the primary point of contact for restaurant chain partners, ensuring exceptional customer service.