On-Premise Beverage Route Sales Representative

Farmer Bros. USA•Mandan, ND

2d•Onsite

About The Position

Make every stop count If you thrive on building relationships, solving problems on the fly, and keeping customers fully stocked with great coffee and tea, this role is for you. As our On-Premise Beverage Route Sales Representative, you’ll provide route relief, deliver products, and ensure every beverage station looks sharp, runs right, and meets standards. What you’ll do Provide route relief by selling and delivering coffee, tea, and related items to assigned accounts. At each stop: replenish, rotate, and verify inventory; reset the beverage station to standard. Run at least one daily CQC (Cup Quality Check) and keep equipment clean and operational. Service all customers on the daily schedule and maintain high satisfaction. Own the paperwork: manage invoices, on-hand counts, and collections while on route. Grow revenue per stop by closing distribution gaps, executing seasonal/LTO promotions, applying pricing actions, and merchandising to standard. Flag inefficiencies, customer concerns, and new opportunities to the Area Sales Manager (ASM) quickly. Assist the ASM with inventory cycle counts, warehouse support, and customer initiatives as needed. Learn brewing equipment basics and perform simple adjustments or minor repairs. Use the Farmer Brothers Way to Sell to deepen loyalty; make extra sales calls when time allows. Pitch in on warehouse operations, A/R collections, and customer service tasks as assigned. When you’ll work Monday - Friday, 7:00 am - 3:30 pm, Overtime When Needed License & DOT Valid Driver's License required Must be able to complete a successful DOT physical What you bring High School Diploma or equivalent Route delivery experience (preferred) Customer service background (preferred) Foodservice industry experience (desired) Clean, strong driving record How you operate Mechanical aptitude with company hardware/software Sharp at assessing customer needs and opportunities Aligned with business goals; proactive in growing the business Self-aware communicator; strong active listening skills Builds rapport quickly; collaborates with customers and teammates Independent, decisive, and uses sound business judgment Proactive, resourceful, and solutions-oriented Skills you’ll use Driver's License Customer Service Service Advisor/Writer Equipment/Parts Counter Sales Warehouse Experience Inventory Management & Control Pay transparency & benefits We practice pay transparency and aim for fair, competitive compensation. The base salary range for this role is defined above and may vary with experience and qualifications. We apply location-based adjustments for cost-of-living differences; employees in higher-cost areas may receive a geographic premium based on market data and local economic factors. If applicable, your specific salary will be discussed during the hiring process and will reflect your work location. Benefits may include health insurance, retirement plans, and paid time off. Our Paid Time Off (PTO) program provides total leave that meets or exceeds the requirements of applicable state and local laws. Questions about compensation, including location-based adjustments? Contact Farmer Brothers Human Resources. Legal Equal Opportunity Employer / Veterans / Disabled

Requirements

Valid Driver's License required
Must be able to complete a successful DOT physical
High School Diploma or equivalent
Clean, strong driving record
Mechanical aptitude with company hardware/software
Sharp at assessing customer needs and opportunities
Aligned with business goals; proactive in growing the business
Self-aware communicator; strong active listening skills
Builds rapport quickly; collaborates with customers and teammates
Independent, decisive, and uses sound business judgment
Proactive, resourceful, and solutions-oriented
Driver's License
Customer Service
Service Advisor/Writer
Equipment/Parts Counter Sales
Warehouse Experience
Inventory Management & Control

Nice To Haves

Route delivery experience (preferred)
Customer service background (preferred)
Foodservice industry experience (desired)

Responsibilities

Provide route relief by selling and delivering coffee, tea, and related items to assigned accounts.
At each stop: replenish, rotate, and verify inventory; reset the beverage station to standard.
Run at least one daily CQC (Cup Quality Check) and keep equipment clean and operational.
Service all customers on the daily schedule and maintain high satisfaction.
Own the paperwork: manage invoices, on-hand counts, and collections while on route.
Grow revenue per stop by closing distribution gaps, executing seasonal/LTO promotions, applying pricing actions, and merchandising to standard.
Flag inefficiencies, customer concerns, and new opportunities to the Area Sales Manager (ASM) quickly.
Assist the ASM with inventory cycle counts, warehouse support, and customer initiatives as needed.
Learn brewing equipment basics and perform simple adjustments or minor repairs.
Use the Farmer Brothers Way to Sell to deepen loyalty; make extra sales calls when time allows.
Pitch in on warehouse operations, A/R collections, and customer service tasks as assigned.