On-Orbit Support Engineer

ORBION SPACE TECHNOLOGY INC•Houghton, MI

5d•Onsite

About The Position

The On-orbit Support Engineer will contribute substantially to Orbion and customer success by interfacing with the satellite operations teams of our customers. Customers may require support at all mission phases from pre-launch operations to satellite decommissioning. The engineer must be an effective communicator, able to listen and understand customer issues and clearly communicate solutions based on Orbion documentation or other resources. Occasionally, complex problems may require further input from Orbion engineering teams, requiring further communication and documentation. The On-orbit Support Engineer sits in a unique position within the company, having a broad view of both our technology and our customers. The position allows for rapid learning of Orbion systems as well as an opportunity to develop relationships with our customers and an understanding of their missions.

Requirements

Must meet definition of US Person
Bachelor’s degree in a Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Physics, or directly related degree
Strong interpersonal skills and ability to work in a fast-paced team environment with minimal supervision
2-5 years’ experience in a space operational environment
A solid understanding of applicable engineering principles, business practices, and experience working directly with on orbit systems in the aerospace industry
Willingness to travel on occasion (10-15%)
Ability to collaborate in a team setting as well as be an active individual contributor
Great communication skills, technical depth, breadth, and passion will enable you to work effectively with cross functional (electrical, mechanical, software, system, test) teams

Nice To Haves

Experience supporting the on-orbit operation of electrical propulsion systems
Experience in electrical engineering, developing flight software, or orbital dynamics
Experience with data processing tools

Responsibilities

Provide prelaunch support, including reviewing the commissioning plan, and answering any questions related to Orbion system operations
Answer customer questions regarding the operation of on-orbit systems
Support customers in planning and conducting burns, and managing delta-v budget over the entire mission lifecycle
Analyze data from the Orbion propulsion module and use that data to monitor system performance and potentially catch anomalies
Maintain and develop telemetry post-processing and analysis tools
Lead investigations into anomalous system behavior through root cause and resolution
Create presentations, reports, and technical memos, both for internal and external use
Perform other duties as assigned