On Duty Supervisor - Meridian, Ms

Pafford•Meridian, MS

1d•Onsite

About The Position

The On Duty Supervisor is responsible for providing and directing fast, efficient Advanced Life Support to the ill and injured. This role involves directing, monitoring, communicating with, and evaluating all field employees in their assigned area. The supervisor acts as a liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users. Key responsibilities include ensuring the maintenance of quality field operations through daily contact, oversight, communication, and evaluation, as well as ensuring the 100% reconciliation of PCRs and other field paperwork daily. The supervisor is also tasked with ensuring all operational response exceptions are brought to closure with appropriate action, providing staff counseling and guidance, and promptly investigating incidents involving assigned units or personnel. Additionally, they ensure adequate staffing, equipment, and medical supplies for field units, implement and enforce company policies, maintain communication with other agencies, serve on committees, prepare reports, manage projects, and maintain availability during disaster situations. The role also includes supervising, directing, and developing subordinates, conducting performance reviews, and championing affirmative action efforts.

Requirements

High School Diploma or GED Required
Must be Station Captain
Must possess and maintain unrestricted Paramedic Licensure / Certification
Must possess and maintain CPR for the Health Care Provider (AHA, ASHI, ECSI), Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), unrestricted state driver’s license.
Certification in ICS 100 & 200; 300 & 400 preferred but not required; FEMA IS-800; NIMS 700.
Must have completed CEVO or EVOC
Proficient knowledge of the street systems, addresses and physical layout of the area, and of the rescue equipment and the emergency medical equipment used in Advanced Life Support.
Ability to perform technical medical skills with a high degree of accuracy;
Ability to understand and effectively deals with emotional and medical needs of victims of injuries, acute illnesses, or psychological emergencies;
Ability to maintain a professional and objective approach to the care of ill or injured persons;
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Must be able to lift and carry up to 150 lbs.
Work may require sitting, near vision use for reading, computer use and technical procedures, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and other physical exertion.
Must be able to talk, listen and speak clearly in person, on two-way radios and telephone.
Must possess visual acuity to operate a computer terminal, operate a motor vehicle (day and night), and read.

Nice To Haves

Associates Degree or advanced degree preferred
Certification in ICS 300 & 400 preferred but not required

Responsibilities

Provides and directs fast, efficient Advanced Life Support to the ill and injured.
Directs, monitors, communicates with and evaluates all field employees in his/her assigned area.
Liaison with patients, public safety agencies, training institutions, hospital personnel, and other system users.
Ensure maintenance of quality field operations through daily contact, oversight, communication, and evaluation.
Ensure PCR’s and other field paperwork is 100% reconciled daily in conjunction with the PCR processing.
Ensure 100% of operational response exceptions are brought to closure with appropriate action.
Provide staff counseling and guidance and information regarding PEMS operations.
Promptly investigates incidents involving assigned units or personnel, including, filing of internal and external reports, and counseling staff.
Ensure maintenance of adequate levels of staffing, equipment, and medical supplies for field units.
Implement and enforce company policies and standards.
Maintain communication with other agencies and departments.
Serve on committees with other departments to set policies and generate ideas.
Prepare reports and manages projects as assigned by Operations Manager or Director of Operations.
Maintain availability during disaster situations or mass casualty incidents and assist in any capacity needed.
Attend scheduled meetings as required by the Operation Manager.
Responsible for complying with all local, state, and federal employment laws and company policies. (i.e., Americans with Disability Act, Affirmative Action Plan, etc.)
Responsible for supervising, directing and developing subordinates, including completing performance reviews, counseling sessions, etc.
Responsible for adhering to all company policies and procedures.
Direct PEMS resources during mass casualty/disaster operations.
Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.
Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures.
May prepare employee evaluations and field crew contact reports.
Maintains strict compliance with all Pafford Policies & Procedures; all rules and regulations set forth by the state and federal programs;
May perform related duties or task as assigned.
Follow the 5 daily directives.