On Demand Driver - Full Time

Rock Region METRO•North Little Rock, AR

3d•Onsite

About The Position

This position is responsible to operate a sedan or Wheelchair Accessible Van (WAV) to pick up and discharge passengers at designated stops or as directed by METRO Dispatch. In the course of the On Demand Drivers daily activities, they will perform visual vehicle inspections and report any mechanical problems or defects. When driving a WAV, the Driver will be required to operate wheelchair ramps and secure passengers' wheelchairs to restraining devices for stabilization during the trip. In addition, the On Demand Driver must demonstrate the ability to collect fares and transfers, issue transfers, and inspect passes for validity. Further, the Driver will be responsible to provide information to passengers regarding METRO's transit system, and operate 2-Way radios, Mobile Data Terminals (MDT's) or other electronic communication devices to communicate with Dispatch and management to report accidents, emergencies, schedule delays, equipment failure and/or unusual circumstances.

Requirements

Must be at least twenty-one (21) years of age
Must have a good driving record as defined by METRO.
Must possess at minimum a valid Class D Driver's License issued by the Arkansas Department of Motor Vehicles
Must have the ability to pass a pre-employment background check, a non-DOT medical examination, and drug screen.
Ability to learn METRO's policies and procedures
Ability to read, write and make basic math calculations
Ability to work varied hours to cover scheduled operations
Ability to exercise good judgment and problem-solving skills
Ability to understand and follow oral and written instructions spoken or written in English
Ability to operate vehicle safely and efficiently
Ability to provide on-time and dependable service to the public
Ability to learn about METRO's services
Ability to maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions
Ability to keep accurate recorded logs of trip information when required.

Nice To Haves

Prefer three years of experience as a driver
One year working with the general public

Responsibilities

Perform visual vehicle inspections and report any mechanical problems or defects
Pick up and discharge passengers as directed.
Collect fares and transfers, issue transfers, and inspect passes for validity.
Operate 2-Way radios to communicate with Dispatch and management
Complete written reports on accidents or other unusual incidents in an accurate and timely manner.
Perform other customer service activities as necessary.
Operate MDT's or electronic communication devices.
Provide passengers with general information of routes and schedules.