On-Call Spa Attendant

Four Seasons Hotels and Resorts • Chicago, IL

5d • $23 - $26 • Onsite

About The Position

The Spa Attendant (On Call) is responsible for maintaining the cleanliness, organization, and ambiance of the spa and fitness areas, ensuring guests experience a serene and luxurious environment. This role requires a proactive approach, attention to detail, and adherence to the high service standards synonymous with leading luxury hospitality brands.

Requirements

• A passion for the health and wellness industry, with a commitment to delivering exceptional guest experiences.
• Strong organizational skills and the ability to prioritize tasks in a dynamic environment.
• High grooming standards and a professional demeanor.
• Proactive attitude, punctuality, and a genuine, welcoming smile.
• Ability to operate fitness equipment safely and assist guests with its use.
• Basic education; additional certifications in hospitality or wellness are advantageous.
• Candidates must have valid work authorization for the U.S.

Responsibilities

• Greet guests warmly, providing information about spa services and facilities.
• Assist guests with spa appointments, locker arrangements, and facility usage.
• Respond promptly to guest inquiries and requests, ensuring their comfort and satisfaction.
• Enforce spa and fitness center guidelines courteously to maintain a safe and pleasant environment.
• Maintain cleanliness and readiness of all spa areas, including locker rooms, relaxation lounges, and fitness spaces.
• Replenish amenities such as towels, robes, toiletries, and refreshments regularly.
• Ensure all equipment, including hot tubs, saunas, steam rooms, and fitness machines, are functioning properly; report any maintenance needs promptly.
• Assist in setting up and breaking down areas for spa treatments and fitness sessions as needed.
• Support therapists, instructors, and other team members to ensure seamless service delivery.
• Communicate effectively with colleagues and supervisors to address operational needs.
• Participate in training sessions and team meetings to stay informed about spa offerings and protocols.
• Adhere to all safety procedures and protocols to ensure a secure environment for guests and staff.
• Report any accidents, injuries, or unsafe conditions to management immediately.
• Handle lost and found items according to established policies.

Benefits

• 401(k) Retirement Plan and Employer Matching Program (eligibility based on hours worked)
• Paid Time Off benefits
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you elevate your craft
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary Dry Cleaning for Employee Uniforms
• Employee Meals

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED