ON CALL SERVER
About The Position
Coordinate entire server station and communicate with front and back of the house personnel to provide a dining experience that exceeds guest expectations. Promotes good customer relations. ESSENTIAL FUNCTIONS: Include the following (other duties may be assigned): Obtains assigned station from Manager at start of work shift. Greets guests and presents menus, making suggestions and answering questions regarding food, beverages, specials, and service. Responsible for knowledge of menu content, ingredients, options, methods of preparation, and special request availability. Assures prompt service of food and beverage items. Assures guest orders are prepared properly and promptly. Performs side work before, during and at end of shift. Maintains stock of workstation, bussing duties as necessary. Displays ability to keep up with peak period demands. Communicates with wait staff and Manager-On-Duty to maintain service efficiency. Works with Cooks, Bartender and serving staff. Assures immediate clean-up of spills or correction of hazards. Reports all accidents and/or unsafe conditions to Manager-On-Duty and Security Department. Assures compliance with personnel and department policies and procedures. Performs other general duties as directed by the Front of the House Supervisor
Requirements
- Customer Focus
- Building Partnerships
- Contributing to Team Success
- Energy
- Initiating Action
- High school diploma or GED with restaurant experience and/or equivalent combination of education and experience
- CA Food Handlers Certificate
- Alcohol Awareness Certificate
- Basic knowledge of math and English
Nice To Haves
- One year server and public relations experience preferred.
- POS system preferred.
Responsibilities
- Coordinate entire server station
- Communicate with front and back of the house personnel
- Provide a dining experience that exceeds guest expectations
- Promote good customer relations
- Obtain assigned station from Manager
- Greet guests and present menus
- Make suggestions and answer questions regarding food, beverages, specials, and service
- Maintain knowledge of menu content, ingredients, options, methods of preparation, and special request availability
- Assure prompt service of food and beverage items
- Assure guest orders are prepared properly and promptly
- Perform side work before, during and at end of shift
- Maintain stock of workstation, bussing duties as necessary
- Keep up with peak period demands
- Communicate with wait staff and Manager-On-Duty to maintain service efficiency
- Work with Cooks, Bartender and serving staff
- Assure immediate clean-up of spills or correction of hazards
- Report all accidents and/or unsafe conditions to Manager-On-Duty and Security Department
- Assure compliance with personnel and department policies and procedures
- Perform other general duties as directed by the Front of the House Supervisor
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
