On-Call Security Guard - Nights and Days

Walker Art Center•Minneapolis, MN

1d•Onsite

About The Position

The Walker Art Center is seeking an On-Call Part-time Security Guard to join their team. This role is crucial in providing a safe and secure environment for the museum's collections, properties, facilities, visitors, and staff, while also delivering excellent customer service. The guard will continuously monitor the museum and galleries, communicate with various departments to ensure safety, and proactively protect museum assets. Responsibilities include monitoring visitor and staff activity, reporting suspicious behavior, understanding exhibition security needs, reporting art damage, operating security systems, and being prepared for emergency situations. The role may also involve working in the Control Center and conducting audits.

Requirements

3+ years of experience in security required.
Professional demeanor and a strong customer service orientation are essential.
Strong communication skills as well as the ability to work with diverse visitors/groups
Excellent decision-making skills.
Proven ability to show good judgment in stressful or unexpected situations (emergencies, customer service issues, etc.) and to respond effectively in dealing with staff and visitors regarding the safety and security of the facility.
Must have working knowledge in the use of various security systems and routines: monitoring equipment, and access control.
Demonstrate effective time management skills to successfully manage multiple tasks and balance conflicting priorities.
Ability to present a professional and courteous appearance to visitors and staff; exercise tact and diplomacy at all times and remain calm under pressure.
Ability to demonstrate flexibility, initiative, strong work ethic, and the highest level of integrity and professionalism
Ability to work collaboratively and cohesively with other Operations leadership and staff.
Must be eligible to work in the United States without the need for employer sponsorship.

Nice To Haves

Knowledge of computers, MS Office Suite (Word, Excel), preferred.

Responsibilities

Maintains the safety & security of the museum and collection
Continuously monitors the galleries and museum to ensure the security & safety of our collection/Walker assets.
Keep in close contact with Registrars and Curators to ensure the safety and security of the galleries and art.
Communicate with the maintenance staff as needed to ensure a safe environment.
Takes proactive steps to protect the collection and WAC assets.
Closely monitors visitor/staff activity/behavior and promptly reports and documents suspicious behavior to Security Manager.
Establishes a clear understanding of the security requirements/needs of each exhibition.
Reports art damage to the Registration Department and documents appropriately.
Is familiar with, and successfully operates, all WAC security systems. (camera system, access control, fire and burglar systems, etc.).
Monitors safety conditions within the museum.
Monitors the physical condition of the museum and communicates concerns as directed.
Be familiar with all emergency procedures.
Takes charge in emergency or crisis situations. (must be ready for medical emergencies, bomb threats, fire, power failures, etc.)
Work in the Control Center when assigned.
Communicates concerns and issues with first and second security department shifts.
Conducts key and proxy card audits and provides results.
Conducts rounds of the facilities to ensure the property is safe and secure.
Complete other duties as assigned.