On Call Pharmacy Technician

HealthPoint Careers•Bothell, WA

14h•Hybrid

About The Position

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1.971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care. Under the direct supervision of a registered pharmacist, engages in technical aspects of pharmacy practice including, but not limited to, all non-clinical steps of prescriptions filling and immunizations, phone communications, resolution of insurance related issues, resolution of patient care issues, provision of assistance to pharmacists and other healthcare providers, maintenance of records and inventory management. Compensation is dependent on skills and experience.

Requirements

Pharmacy Technician Certification from accredited pharmacy technician program.
Completion of appropriate Technician Immunization Training Program: HealthPoint will provide training after hire if needed; such training must be completed after the first 90 days but before 120 days of employment.
Ability to read and comprehend instructions, short correspondence, and memos.
Must be a great listener, capable of empathy and patience.
Confidence, friendliness, and outgoing personality is an asset.
Must be able to effectively communicate with patients as well as various levels of internal colleagues.
Bi-lingual is preferred.
Work assignments are routine and regularly recurring and require attention and concentration.
Planning discretion and consideration are necessary to adequately carry out work activities.
Able to perform multiple tasks at a high level during busy and stressful periods of the day.
Possess intermediate to advanced operating knowledge of computers.
Ability to learn and operate pharmacy dispensing software and EMR system.
Knowledge of processing prescriptions including problem-solving third-party issues.
Maintain current registration/licensure with Washington State as an accredited Pharmacy Technician.
Completion of Technician Immunization Training Program: appropriateness of training will be assessed by upon hire; training will be provided by HealthPoint if needed.
Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series.
All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer .
Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required.
Hepatitis B. is required for clinical employees with potential exposure to blood/blood products.
All immunizations are a condition of employment.
Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.
If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled. If records do not show any data, please seek guidance from your provider for further assistance.
If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated.
If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.

Nice To Haves

Bi-lingual is preferred.

Responsibilities

Comply with all federal, state and agency regulatory standards as related to pharmacy practice.
Dispense medicine prescribed to patients according to the instruction/supervision of the Pharmacist Which includes data entry, including insurance input and billing, counting and labeling, and packaging.
Process third party insurance claims online and obtain prior authorizations, as necessary.
Resolve any insurance issues, including rejections
Validate patient eligibility to fill 340B prescriptions when necessary.
Communicate with medical providers, and look up information, through EMR system when necessary.
Answer phone calls from customers and medical providers.
Collect co-pays from patients and perform cash register duties at pharmacy counter including end of day pharmacy POS system procedures and ensuring correctness of reports.
Return prescriptions to stock as needed per Pharmacy procedure.
Assist MAP Coordinator in processing manufacturer-supplied medications, applications, and contacting patients.
Order, receive and stock medications and supplies from wholesalers and/or distributors; manage medication inventory on daily basis including but not limited to all functions related to expired and outdated products for reverse distribution, inventory management system-Datarithm, DSCSA compliance monitoring system Advasur 360, ensure that all on hand quantities of medication within dispensing software are accurate
Float to other pharmacy sites as needed.
Prepare, administer, and document IM and SQ shots under direct supervision of a licensed pharmacist.
Transfer non-controlled substance prescriptions between pharmacies either electronically or by fax.
May assist pharmacist on interpretive skills to convey instructions from pharmacist to patient on medication information.
Maintain assigned work areas and equipment in clean and orderly condition
Facilitate and support established workflows
May fill and maintain medication in automated dispensing machines.
May train patients on how to properly utilize at home devices like blood pressure and blood glucose monitors
Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
Demonstrate respectful, professional, and appropriate behavior that supports a team-oriented work environment.
Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of integrity, wisdom, creativity, cooperation, responsibility and respect into appropriate programs and services.
Attend staff meetings, in-service meetings and any other meetings or trainings as required.
Perform other duties as assigned by supervisor.