On-call Health and Wellness Coordinator - 815 Residential Services

HealthRIGHT 360•San Francisco, CA

1d•Onsite

About The Position

HealthRIGHT 360, a family of programs across 13 California counties, offers a wide range of medical and behavioral health services, including primary care, mental health, detox, substance use disorder treatment (residential and outpatient), and transitional services for the criminal justice population. The 815 Buena Vista West facility in San Francisco is an alcohol rehab program providing substance abuse treatment, detoxification, and both short-term and long-term residential sober living. They support diverse populations including those with dual diagnoses, HIV/AIDS, LGBTQ+ individuals, seniors, pregnant/postpartum women, women, men, and criminal justice clients. Under the supervision of the Medical Director, Behavioral Health Nurse Director, Nurse Manager, and/or licensed nurse, the On-call Health and Wellness Coordinator (HWC) is responsible for maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders. The HWC provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system. They adhere to delivering treatment and services in Trauma-Informed and Harm Reduction modalities.

Requirements

High school diploma or equivalent
1 year of experience in healthcare
First Aid certified within 30 days of employment
CPR certified within 30 days of employment
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.

Nice To Haves

Medical Assistant Certification, i.e., AAMA/CCBMA Certification
Two years of experience in a substance abuse treatment setting
Course work in related subjects, i.e., co-occurring disorders, Trauma-Informed Care, Motivational Interviewing, HIV, HCV, Harm Reduction, etc.
Bachelor’s Degree in related field
Knowledge of gender-responsive, trauma-informed, and co-occurring treatment preferred.

Responsibilities

Maintaining the secure inventory of medications, medication administration records, and directly observing and documenting self-administration of medication therapies for approximately 99 clients in withdrawal management and/or treatment for substance use disorders.
Provides health information within scope, supports clients in learning to coordinate their own health care, and acts as a resource in navigating the health care system.
Adheres to delivering treatment and services in Trauma-Informed and Harm Reduction modalities.
Closely collaborates with Medication Assisted Therapy (MAT), Withdrawal Management, and other Health & Wellness teams to ensure treatment plans and medication regimens are accurately implemented on the unit.
Management of client medications, including psychotropic medications and controlled substances and associated documentation, secure storage, count/inventory, and destruction according to policy.
Acts as liaison with other staff and providers to relay requested information and reports on client adherence to medications.
Ensures timely TB clearance for all new admissions as needed.
Responds to medical emergencies and first aid needs as needed.
Maintains all medication documentation, including Centrally Stored Medication and Destruction logs, Medication Self-Administration forms, Shift-to-Shift Controlled Substance Logs, Discharge/Transfer Medication forms, and various standard letters to physicians and agencies.
Ensures intra-agency providers receive current medication lists and/or medication administration records prior to Integrated Care Center appointments.
Audits charts for required medical documentation utilized by payors and/or regulators.
Perform intake, including vital signs, list chief complaints, allergies, immunization histories and complete chart forms, as appropriate to patient type.
Place patients in rooms and prepare them for examination.
Clean, prepare and stock examination rooms.
Receive and return telephone calls from patients and pharmacies.
Assist in scheduling specialty appointments and consultations.
Monitor and ensure quality assurance of basic clinic functions.
Oversee patient flow and ensure smooth, efficient patient flow throughout patient’s clinic experience.
Works collaboratively with all Health and Wellness staff.
Monitors patient medication use and helps to mitigate risk to patient by flagging high dose medications and potential medication interactions to the Director of Addiction Medicine.
Supports Medication Assisted Treatment through counseling, education, and administration of injectable medications under the supervision of the addiction provider and standing orders.
Provides appropriate client care, education and counseling.
Provides complex care and care coordination for all clients accessing healthcare services internal and external to HealthRIGHT 360.
Works closely with stat collecting and reporting contractual data as necessary.
Perform other duties as assigned.