On-Call Front Desk Receptionist

MnTC•Minneapolis, MN

19h•$18 - $20

About The Position

Play a role in helping clients by serving at the front desk and being the first impression people have of Mn Adult & Teen Challenge! Be the backbone of hope and healing. At Minnesota Adult & Teen Challenge, every role matters in helping people overcome addiction and find a new path forward. Whether you’re working directly with clients or supporting behind the scenes, your contributions make recovery possible. In return, we offer a values-driven workplace, supportive managers, and opportunities to grow. That commitment has earned us recognition from Newsweek as a Best Addiction Treatment Center and seven straight Star Tribune Top Workplace awards. Job Summary - On-Call Receptionist opening The Front Desk Receptionist is responsible for greeting and assisting visitors and callers in a professional and courteous manner, as well as maintaining the cleanliness of the common area.

Requirements

At least 1-year of relevant experience.
Strong customer service skills.
Basic computer skills; knowledge of major software programs (Word, Outlook).
Very well organized.
Maintain professional standards of conduct and appearance with co-workers and the public.
Ability to manage multiple concurrent tasks with competing deadlines in stressful environments.
Ability to remain on task and follow through projects to their completion.
Exhibit strong commitment to the organization and dedicated to the restoration of clients.
Must be comfortable working with people with life-controlling challenges, including mental health and addiction.
The ability to live and work by MnTC’s culture of honor & core values – practicing compassion, honor, respect, integrity, servanthood, and trust.
At least 1 year of freedom from problematic substances.
Must be able to meet specific staff requirements outlined in Minnesota Statutes 245G.11. Reference: Sec. 245G.11 MN Statutes.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 10 pounds at a time.

Responsibilities

Greet visitors and receive callers in a professional and courteous manner.
Open and close front desk, Monday – Friday.
Answer and direct all incoming calls/voicemail and emails during business hours.
Maintain and update the current department and phone list at front desk.
Log visitors in and out; then notify appropriate party of the visitor(s) arrival through the proper communication channel.
Distribute incoming mail/packages received each day and process outgoing mail.
Keep the front reception and seating area clean.
Maintain updated documents in the reception area and ensure the reception area is neat and orderly.