On Call Direct Care Staff in Young Adult Shelter (Tacoma)

The Coffee Oasis•Tacoma, WA

9h•Onsite

About The Position

This onsite role offers the unique opportunity to engage with young adults experiencing housing instability in a supportive environment, fostering compassion, safety, and meaningful connections. This is an on-call position with no guaranteed schedule. Candidates should be available to work overnight shifts, particularly Friday through Sunday between 9:00 PM and 8:00 AM, based on organizational needs. As an On-Call Direct Care Staff member, you play an essential role in ensuring the safety, well-being, and success of young adults staying in our Overnight Shelter. Every shift brings opportunities to build relationships, provide support, and help create a stable environment where residents can focus on their next steps.

Requirements

Commitment to The Coffee Oasis mission, vision, and core values.
At least 21 years of age.
High school diploma or GED required.
At least one year of experience working with marginalized populations.
Basic computer proficiency, including Microsoft Word, Excel, and internet applications.
Valid driver's license and proof of personal automobile insurance.
Current First Aid and CPR certification (or ability to obtain upon hire).
Ability to pass a DCYF background check.
Completion of Bloodborne Pathogen training.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Supervise young adults residing in the overnight shelter while maintaining a safe, supportive, and trauma-informed environment.
Complete resident intake, screening, orientation, and required documentation.
Respond to crisis situations, shelter phone calls, and walk-in inquiries with professionalism and compassion.
Administer medications in accordance with agency policies and procedures.
Help young adults prepare for the day by ensuring they have breakfast and are ready for work, school, appointments, or other scheduled activities.
Encourage accountability, healthy boundaries, and positive life skills.
Maintain the cleanliness, organization, and safety of the shelter.
Participate in staff meetings and required training while supporting a collaborative team environment.