On-Call Catering Ambassador

Sea World•Tampa, FL

1d•Onsite

About The Position

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! What you get to do: You will do more than just serve food and beverages – you will highlight all the amazing catering opportunities the parks have to offer. Your upbeat attitude and positive energy make all the difference in delivering an exceptional guest experience. We’re looking to you to enthusiastically represent the park through your consistent commitment to excellence in every aspect of your work.

Requirements

High school diploma or equivalent
At least 21 years old
Three or more months of experience in a full-service restaurant or comparable catering events
Must be able to lift, push, pull and/or carry up to 50 lbs.
Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Must be able to work indoors and outdoors, in varying weather, to include extreme heat.
Position may be exposed to fumes, dust, odors and cold/heat temperature extremes
Perform cleaning duties; including use of cleaning chemicals
Work a flexible schedule/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
This position is for on-call catering with a minimum number of required shifts worked per month

Nice To Haves

Tray service experience or previous banquet serving experience preferred

Responsibilities

Set up tables, buffet line if appropriate, linens, silverware, glassware, and napkins
Provide tables and buffet line service including drink orders, serving menu items, and clearing tables
Pour a variety of beverages and ensure appropriate drinking age and monitor guest consumption of alcohol following all company and state guidelines
Become well-versed on menu items and ingredients
Provide menu and general park information to guests
Restock buffet line, food stations and dessert table
Monitor and ensure guest satisfaction
Bus tables and roll silverware
Maintain facility cleanliness
Communicate professionally and effectively with Ambassadors, Vendors and our Guests
Perform other duties as assigned