On-Call Banquet Server (Part Time - Grouse Mountain Lodge)

Pursuit Collection•Whitefish, MT

1d•Onsite

About The Position

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

Requirements

1–2 years of experience in a full‑service restaurant, hotel, or banquet setting preferred
Previous banquet or event serving experience preferred
Experience with hospitality POS systems preferred
Strong guest service skills with a friendly, professional, and welcoming demeanor
Ability to carry trays, plates, and glassware safely and confidently
Good communication skills and comfort interacting with guests, planners, and teammates
Organized with a great eye for detail in table settings, presentation, and cleanliness
Able to follow directions, BEOs, and service standards consistently
Team oriented, positive, and upbeat, willing to help wherever needed
Committed to Safety First and to high standards of cleaning and sanitizing
Able to stay calm, flexible, and solution focused in a fast‑paced environment
Ability to communicate with Banquet leadership via Microsoft Teams regarding shift availability and scheduling.
Willing and able to work a variable, on‑call schedule including evenings, weekends, and holidays

Responsibilities

Provide welcoming, timely, and efficient service to guests during banquets and events
Set up event spaces according to Banquet Event Orders (BEOs), including tables, chairs, linens, place settings, glassware, and décor
Assist with buffet, plated, and reception style service, including food running, tray service, and clearing courses
Serve alcoholic and non-alcoholic beverages in accordance with state laws and company policies
Monitor guest needs throughout events, refilling beverages, replacing items, and responding to requests
Clear tables, reset service ware, and maintain a clean, organized event space during and after functions
Assist with setup and teardown of bars, buffets, stations, and coffee breaks as directed
Follow all sequence of service standards and directions from the Banquet Captain or Banquet Manager
Handle cash, room charge, or POS orders as needed in line with property procedures
Maintain high standards of cleanliness and sanitation in service areas, side stations, and back‑of‑house spaces
Follow all safety guidelines, including safe lifting, carrying trays, and handling hot or sharp items
Communicate effectively with Banquet Captains, Banquet Manager, Culinary, and other team members to support smooth event execution
Be flexible and available for on‑call shifts, often on evenings, weekends, and holidays, based on event schedules
Assist teammates where needed and act as a utility player who can complete a variety of job duties
Perform other job related duties as assigned by the Banquet Manager or Banquet Captain