On Call Banquet Captain

HEI Hotels & Resorts•Costa Mesa, CA

6d•Onsite

About The Position

Set in the heart of beautiful Orange County, Costa Mesa Marriott provides excellent service, upscale amenities and a Southern California location that allows guests to explore the area with ease. As an associate at the Costa Mesa Marriott, you will enjoy many great perks! We hold town hall meetings monthly with incentives and team building activities, as well as holiday parties, treat carts, ice cream socials, and lunches with the General Manager. Additionally, you will have access to free shift meals! What are you waiting for? Join us today at the Costa Mesa Marriott. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Requirements

Hotel experience preferred.
Superior communication skills to provide information and associated services to hotel management and guests.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.
Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
Make contact with group representatives. Explain how to make contact if needed throughout function.
Communicate all BEO changes to catering office and affected departments.
Coordinate with banquet staff set-ups, changes, and time schedules for all functions.
Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.
Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
Recap all banquet checks at end of each day and turn in to Night Audit.
Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.