Omnichannel Associate - Merritt Square Mall

Penney OpCo LLC • Merritt Island, FL

2d • $14 - $18 • Onsite

About The Position

As the Omni Associate, you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations.

Requirements

• Minimum 1-2 years of work experience.
• HS degree or equivalent is required.
• Solves problems and makes smart decisions that drive sales, profit and customer service.
• Executes work effectively and efficiently.
• Holds self accountable to a high standards to achieve results.
• Adapts quickly to changing situations with energy and a positive attitude.
• Provides great customer service.
• Cooperates and builds positive, inclusive and respectful relationships.
• Takes accountability for own actions and outcomes.
• Proactively finds ways to improve the customer experience.
• Shows the confidence and courage to do what is right.
• Takes action with energy and urgency.

Nice To Haves

• Bachelor degree or equivalent work experience preferred.

Responsibilities

• Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system.
• Accurately packs orders in accordance with packaging requirements and timelines.
• Completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner.
• Researches jcp.com order shortages/overages and completes shipment check-in.
• Completes order binning and system reporting to complete the jcp.com processes.
• Assists with overall organization and maintenance of jcp.com stock area.
• Processes jcp.com order deliver and return transactions on the register.
• Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory.
• Participates in annual inventory process.
• Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.

Benefits

• medical/dental/vision
• term life insurance
• paid vacation/holidays
• 401(k) with Company match
• associate discount on JCPenney merchandise
• eight paid holidays during the calendar year (for eligible associates)
• additional compensation for working on a designated holiday (for eligible store hourly associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED