Omni Channel Business Analyst

Hunkemöller•Deerfield, IL

About The Position

Hunkemöller is looking for an analytical, creative, proactive and sharp Omnichannel Business Partner / Business Analyst. The business partner plays a vital role in the growth of our Omnichannel business through creating insights, developing dashboards and challenging business leaders. Functioning as a liaison between business stakeholders and internal and external suppliers, the business partner works to understand the strategy, needs and potential to translate these into business requirements.

Requirements

Great analytical skills
Capable of presenting an advice
You have a Bachelor or Master degree in (Business) Analytics or Business Studies
You gained your specific omnichannel/ecommerce experience within a retailer or other B2C environment in a rol as analyst, business controller or (project)manager for at least 5 years
Work experience with Digital technologies, omni-channel marketing, and eCommerce solutions, functions, and business practices
Experience with creating dashboards and working in analytical environments (e.g. Looker, Tableau, GA, SAP)
Demonstrated experience as a liaison between business and technology teams
Understanding of the basics of finance
In your daily work you make use of your analytical and hands-on attitude to be able to deliver results in tight deadlines, keep track on project progress, work with detailed analyses and in addition to this you are highly motivated, flexible and open for international travels
Excellent English skills both written and verbal and the ability to use different MS Office (specially PowerPoint and Excel) programs complete your profile
You have a pro-active can-do mentality

Responsibilities

Provide weekly and monthly reporting to support business decisions
Create (new) omnichannel insights on subjects as conversion, web/app traffic, returns, profitability
Discuss trends and needs with omnichannel business leaders
Find ways of improvement on the critical KPIs
Coordinate the forecasting- and budgeting process
Set targets, monitor progress and analyze impact
Presenting results and findings to the business and train them on using insights
Working with the business owners to understand BI/IT needs, facilitates the negotiation of requirements and communicates the requirements to IT specialists
Acts as a liaison between the business, technical analysts, information technology analysts, consultants and end users in the analysis, design, configuration, testing and maintenance of BI solutions
Whilst reviewing operations, you are observing and analyzing the bigger picture to be able to find improvements on the critical in the end
Help growing the business with your knowledge, strategical skills and interest in retail management as well as following the latest retail trends to help drive our store operations to the next level