OJS Compliance Technician

State of Nebraska•Kearney, NE

10d•Onsite

About The Position

At the Youth Rehabilitation and Treatment Center in Kearney, we're not just about words – we're about action! Our team are the driving force behind the transformation, inspiring youth to believe in themselves and the endless possibilities that await them. Together, let's empower youth to embrace their strengths and chart a course to success. Why This Work Matters You'll work alongside youth with complex behaviors on their journey toward healing, growth, and stability. Through structure, mentorship, and compassion, you’ll help youth develop the skills and mindset needed to become successful, law-abiding citizens. Our Mission: “Help youth live better lives through effective services, giving youth the chance to become law-abiding citizens.” If you're passionate about positively influencing future generations, this is your opportunity to be part of something bigger.

Requirements

Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.
Valid driver’s license required
Must be at least 21 years old to work with youth located at the Youth Rehabilitation and Treatment Center (YRTC)
Knowledge of office and clerical support practices and procedures
Knowledge of filing systems, record keeping, bookkeeping, and mail distribution methods
Knowledge of computer operations and standard office software and hardware applications
Knowledge of agency operations, policies, procedures, and work unit guidelines
Knowledge of office terminology and functions related to the agency and assigned work unit
Knowledge of grammar, spelling, punctuation, and capitalization to identify and correct errors
Knowledge of manual and electronic file maintenance and records management procedures
Ability to organize, code, sort, file, and retrieve records using established filing systems
Ability to identify similarities, differences, and discrepancies within data and records
Ability to communicate effectively in person, by phone, and through email
Ability to interact professionally with supervisors, coworkers, agency staff, customers, and visitors
Ability to understand and apply verbal and written instructions
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, percentages, and fractions
Ability to review and correct incomplete or inaccurate records and documents
Ability to maintain confidentiality when handling sensitive information
Ability to operate standard office equipment and computer systems
Ability to learn and explain agency procedures, policies, and office operations
Ability to apply established office support policies, standards, and procedures consistently and accurately

Nice To Haves

Experience with Microsoft Office 365 Suite
Experience with client record systems and data-entry platforms
Strong attention to detail and organizational skills
Ability to maintain confidentiality and process large amounts of information
Ability to follow detailed instructions in a professional setting

Responsibilities

Schedule meetings, appointments, and coordinate calendars for the Compliance Team
Order office supplies, equipment, and publications to maintain office inventory
Perform word processing and clerical functions including typing, transcribing, proofreading, formatting, and editing correspondence, reports, forms, and other documents
Record meeting minutes and complete transcriptions/dictations as needed
Enter and maintain data within agency databases and electronic record systems
Verify accuracy of entered data and organize records for processing
Listen to, transcribe, and document youth phone call recordings during active investigations
Collect and distribute information related to Compliance operations and supervisor requests
Respond to written inquiries and requests for information in a timely and professional manner
Sort, file, retrieve, and maintain correspondence, records, reports, and legal documentation to ensure organized and secure recordkeeping
Assist in preparing reports and documentation for legal requests and investigations
Complete weekly Kronos timekeeping for the Compliance Team
Monitor and assist with data entry and information management across multiple Compliance systems
Maintain confidentiality while handling sensitive and protected information