Oil Change Assistant Manager - Shop#224 - 76 Reynoldsburg - New Albany Road

Driven Brands • Reynoldsburg, OH

3d • Onsite

About The Position

Take 5 Oil Change is seeking an Assistant Shop Manager who is career-minded, enjoys working with people, takes pride in doing things the right way, and is ready to help lead a fast-paced team. In this role, you will support the Shop Manager with daily operations, team development, and a fast, friendly customer experience. You will step in as Manager on Duty when needed, helping the team stay focused while keeping the shop safe, efficient, and running smoothly. Take 5 Oil Change provides paid, hands-on training to teach the technical skills and service standards needed to succeed. Automotive experience is valued, but not required.

Requirements

• Minimum 6 months’ customer service experience in a fast-paced service environment delivering consistent and exceptional customer service experience for every customer.
• Minimum 6 months’ experience leading, coaching, or mentoring others in a fast-paced environment.
• A commitment to following and maintaining facility and safety control policies and practices.
• Strong communication skills and comfort providing direction, coaching, and feedback to team members.
• Initiative, accountability, and follow-through on responsibilities.
• The ability to remain calm, organized, and solutions-focused during busy periods.
• The ability to meet applicable age and certification requirements, including Inspector Certification when required.
• Reliable transportation to and from your work location.

Nice To Haves

• Automotive experience is valued, but not required.

Responsibilities

• Complete Certified Technician training.
• Serve as Manager on Duty when needed by coordinating workflow and helping the team deliver safe, efficient, high-quality service.
• Model fast, friendly customer service, respond to customer needs, and resolve concerns professionally.
• Ensure services are completed accurately and consistently while reinforcing company procedures, safety requirements, and service standards.
• Support shop performance by identifying opportunities for improvement and taking on additional leadership responsibilities when the Shop Manager is unavailable.
• Train new team members, provide real-time coaching and feedback, reinforce expectations, and recognize strong performance.
• Perform all Certified Technician and Lead Technician responsibilities.
• Complete opening and closing procedures.
• Assist with daily inventory counts and adjustments.
• Support shop communication, reporting, and operational follow-up.

Benefits

• Competitive hourly pay plus weekly bonus opportunities.
• Medical, vision, dental, and 401(k) with company match for full-time employees.
• Paid time off for full-time employees.
• Paid training.
• Clear career growth paths.
• Opportunities to grow from shop roles into leadership positions through strong performance and consistency.
• Early access to 50% of your earned wages at any time through our myFlexPay program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed