OIC Trainer
About The Position
JOIN PREMIER RADIOLOGY (A Radiology Partners practice): Make a local impact in the Greater Nashville, TN area! At Premier Radiology , we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP) , Premier combines a strong local presence across Tennessee with the support and resources of a leading national radiology organization—delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers. ABOUT PREMIER RADIOLOGY & RADIOLOGY PARTNERS, INC. Premier Radiology is one of the leading outpatient imaging providers across Tennessee, known for convenient access, high-quality care, and an exceptional patient experience. As a proud practice of Radiology Partners (RP) , Premier pairs trusted local care with the resources and clinical standards of a purpose-built national radiology organization focused on quality, access, and innovation. With 20+ outpatient imaging centers throughout the Nashville market , Premier Radiology combines: certified RP radiologists Advanced diagnostic technology based locations Together, RP and Premier Radiology are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join Premier Radiology , you’ll be backed by Radiology Partners (RP) —a nationally recognized organization that prioritizes clinical excellence and a people ‑ first culture. WHY JOIN US: Competitive compensation and comprehensive total rewards True work-life balance in an outpatient setting— no on-call shifts or overnights Consistent RP standards with local leadership and support A fun, team-first culture at Premier Radiology—collaborative, supportive, and grounded in safety and trust Radiology Partners has been Certified Great Place to Work™ for five consecutive years, reflecting the experiences of team members across our practices nationwide.
Requirements
- High School diploma or GED required
- 2-4 years of experience in healthcare operations, patient access, or outpatient imaging preferred
- Experience with scheduling, eligibility, and prior authorization strongly preferred
- Strong communication skills and ability to provide on-on-one and group training
- Previous experience training, onboarding, coaching, or supporting teammate development preferred
Nice To Haves
- associate degree or related healthcare certification a plus
Responsibilities
- Lead training and onboarding for new and existing teammates on patient access workflows, systems, processes, and role-specific responsibilities
- Assess training needs and develop training programs, materials, and resources in collaboration with leadership to support departmental goals and teammate success
- Evaluate training effectiveness through quality reviews, performance trends, and leadership feedback, providing coaching and retraining as needed
- Maintain and update training content, ensuring alignment with current systems, workflows, policies, procedures, and organizational initiatives
- Serve as a liaison across departments to identify process improvement opportunities, promote standardization, and support operational excellence and a positive patient experience
Benefits
- Health and wellness coverage options
- 401(k) with employer offerings
- Paid time off and paid holidays
- Incentive and productivity programs (where eligible)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
