OIC Trainer

Radiology Partners • Nashville, TN

4d • Onsite

About The Position

Premier Radiology, a practice of Radiology Partners (RP), is seeking an OIC Trainer to make a local impact in the Greater Nashville, TN area. This role involves leading training and onboarding for new and existing teammates on patient access workflows, systems, processes, and role-specific responsibilities. Premier Radiology is a leading outpatient imaging provider in Tennessee, known for convenient access, high-quality care, and an exceptional patient experience. As part of RP, they combine trusted local care with the resources of a national radiology organization focused on quality, access, and innovation. With over 20 outpatient imaging centers in the Nashville market, Premier Radiology offers access to hundreds of board-certified RP radiologists, advanced diagnostic technology, and convenient community-based locations. RP and Premier Radiology are redefining how imaging supports patients, referring providers, and clinicians. Joining Premier Radiology means being backed by Radiology Partners, a nationally recognized organization that prioritizes clinical excellence and a people-first culture.

Requirements

• High School diploma or GED required
• 2-4 years of experience in healthcare operations, patient access, or outpatient imaging preferred
• Experience with scheduling, eligibility, and prior authorization strongly preferred
• Strong communication skills and ability to provide on-on-one and group training
• Previous experience training, onboarding, coaching, or supporting teammate development preferred

Nice To Haves

• associate degree or related healthcare certification a plus

Responsibilities

• Lead training and onboarding for new and existing teammates on patient access workflows, systems, processes, and role-specific responsibilities
• Assess training needs and develop training programs, materials, and resources in collaboration with leadership to support departmental goals and teammate success
• Evaluate training effectiveness through quality reviews, performance trends, and leadership feedback, providing coaching and retraining as needed
• Maintain and update training content, ensuring alignment with current systems, workflows, policies, procedures, and organizational initiatives
• Serve as a liaison across departments to identify process improvement opportunities, promote standardization, and support operational excellence and a positive patient experience

Benefits

• Health and wellness coverage options
• 401(k) with employer offerings
• Paid time off and paid holidays
• Incentive and productivity programs (where eligible)
• Family planning and telehealth benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED