OIC Coordinator

Tax Relief Advocates • Irvine, CA

1d • Onsite

About The Position

At Tax Processing Solutions we strive, with relentless ambition, to be a place driven by empathy and service to our clients and our community. We thrive on a Work Hard, Play Harder mentality and are driven to make a lasting difference in the lives of those we encounter, not just in our backyard, but across the United States and beyond. Our mission, simply put, is “Guiding people nationwide through the tax resolution process with integrity, empathy, trust, and education.”

As OIC (Offer in Compromise) Coordinator, you'll be the essential hub that keeps our OIC Pros firing on all cylinders. With top-tier communication skills and laser-sharp attention to detail, you'll organize workflows, chase deadlines, and ensure every case progresses quickly and efficiently—helping us deliver faster resolutions and bigger wins for clients facing overwhelming IRS debt.

Requirements

• High School education or equivalent
• Excellent written and verbal communication skills
• Strong analytical skills
• Time management
• Superior attention to detail
• Excellent organization skills
• Willingness/openness to adapt to new processes and provide feedback to make existing processes more efficient
• Able to work in fast paced environment

Nice To Haves

• General understanding of OIC and resolution process

Responsibilities

• Organizing the OIC Pro’s workflow daily.
• Manage priority due dates/deadlines using a shared calendar for each tax pro.
• Manage case status and follow-up timelines.
• Be the front line of communication for other departments.
• Manage emails to and from OIC review email.
• Conduct weekly and monthly review of cases by status.
• Review and process all notices received pertaining to OIC cases
• Review and respond to IRS processing notices.
• Assist tax pro with document scrubbing.

Benefits

• Commissions (up to $125 extra a week!)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED