Senior Official Records Specialist-12462 (Multiple Vacancies)

Hillsborough Clerk of Court & Comptroller•Tampa, FL

14d•Onsite

About The Position

Responsible for performing a variety of specialized clerical duties related to the storage, maintenance, and destruction of administrative, legal, and court records. Performs specialized complex work, which may require, depending on the area of assignment, data entry, processing, research, and filing of a variety of legal documents performed in an automated work environment; may work in various departments under the Clerk’s Office and could require public contact; reviews and processes a wide variety of official records and/or legal documents in accordance with Florida Statutes and other pertinent legal authorities.

Requirements

Graduation from high school or possession of a GED Certificate
three (3) years of clerical experience
two (2) of which included the processing, examining, preparing or reviewing of any type of legal document.
Knowledge of general office policies, procedures and practices.
Knowledge of English grammar, punctuation, spelling, and arithmetic.
Knowledge of the recording system, legal terminology, and organizational skills as well as the ability to perform a variety of complex administrative duties.
Ability to use various computer systems, software, and office equipment.
Ability to exercise excellent communication skills, both orally and in writing.
Ability to remain professional and calm when faced with difficult customers or situations.
Ability to perform accurate computations and verification of data.
Ability to establish and maintain effective working relations with government officials, other employees, and the public.
Ability to work with confidential and/or sensitive data and comply with legal advice restrictions for the Clerk’s Office.
Ability to proof own work and the work of others.
Ability to use good judgment and make sound decisions based on office policies, procedures and practices.
Ability to multi-task and be flexible in a fast paced environment.
Ability to work in a team environment and individually when needed.
Ability to plan, organize and supervise the work of others.
Ability to instruct new employees.

Nice To Haves

May require possession of a valid Driver's License.

Responsibilities

Performs a variety of tasks related to an automated office environment, which may include: recording documents into the official records recording system, accepting home solicitation applications, processing passport applications and marriage licenses (including performing ceremonies, taking photos, performing data entry, processing and examining legal documents to ensure adherence to office policy and procedures, converting paper documents to electronic).
Learns and gains proficiency with and adheres to statutes, rules, Administrative Orders, and requirements.
Provide courteous and efficient service to all in person, email and phone customers; is approachable, helpful and personable; and answers questions knowledgeably and with patience.
Performs cashiering duties.
Provides front counter assistance to the public.
Conducts quality control and the return of recorded documents.
Processes and indexes reports and other materials according to established procedures.
Provides assistance and information to the public, which may include responding to inquiries through public emails and performing searches of official records, etc.
Employee may be asked to provide training and assistance and review the work of others for completeness and accuracy, as necessary.
Performs other duties as needed, including those performed by subordinate fiscal, financial, and/or clerical staff.