Sales and Service Client Services, Officer

State StreetQuincy, MA
$65,000 - $113,750Onsite

About The Position

The team you will join plays a key role in the organization’s success. Institutional investors around the world rely on us to help manage risk, respond to challenges, and improve performance and profitability. In this role, you will help deliver practical, scalable solutions, build resilience, and support high-quality day-to-day execution. Join us if you are ready to make an impact in the financial services industry from day one.

Requirements

  • Strong knowledge of mutual fund servicing
  • Ability to communicate effectively with clients and management at all levels
  • Organized
  • Able to manage multiple priorities
  • Think independently
  • Maintain direct client relationships
  • Strong critical thinking, problem solving, and decision making skills
  • Good organizational skills
  • Good communication skills
  • 3-5 Years of Accounting experience
  • 5-7 Years of Managing a team
  • MCH and Excel knowledge

Responsibilities

  • Manage relationships with client personnel
  • Review and prepare client-related correspondence
  • Partner with internal teams on client deliverables, including financial statements and daily Net Asset Value calculations
  • Engage with clients regularly to address needs and questions
  • Maintain strong working relationships with client contacts, including investment professionals, auditors, lawyers, and banking personnel
  • Review and manage legal documents
  • Special client projects
  • Manage internal workflow and client deadlines

Benefits

  • retirement savings plan (401K) with company match
  • insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
  • paid-time off including vacation, sick leave, short term disability, and family care responsibilities
  • access to our Employee Assistance Program
  • incentive compensation including eligibility for annual performance-based awards
  • eligibility for certain tax advantaged savings plans
  • inclusive development opportunities
  • flexible work-life support
  • paid volunteer days
  • vibrant employee networks
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