Alternative Investment Solutions Loans Unit, Officer

State Street • Boston, MA

5d • $70,000 - $122,500 • Onsite

About The Position

The Alternative Investment Solutions Loans Unit (ALU) plays a critical role in investment operations by handling time-sensitive controls, executions, and decisions. The team is responsible for maintaining the investment book of records, trade execution, settlements, lifecycle events, corporate action processing, and cash and position reconciliation. Many teams have direct client contact and act on their behalf while interacting with internal and external parties. The successful candidate will manage the day-to-day delivery of services to several large fund managers, with significant managerial responsibilities, oversight, and hands-on delivery. This managerial position is within the Private Markets Fund Administration Department of State Street Alternative Investment Services Group. The Officer will interact with professionals at all levels, both internally and externally, requiring exceptional communication and interpersonal skills. The AIS Loans Unit is a growing, dynamic business unit within the Alternative Investment division. Candidates must demonstrate strong technical investment processing and reconciliation knowledge, initiative, the ability to perform under pressure, and the capacity to direct multiple tasks simultaneously. The position involves maintaining client relationships and overseeing the daily servicing and administration for several client-sponsored investment funds.

Requirements

• In depth knowledge of the operational management of the following products: Private and Syndicated Loans, Notes, Private Bonds
• In depth knowledge of processing functions: Trade intake, Settlements, Lifecycle Events, complex restructures
• IT Literate
• Strong knowledge of Geneva for the product set in scope
• Strong verbal and written communication skills
• Strong analytical skills
• A minimum of 2+ years’ experience at management level.

Nice To Haves

• ACCA/CIMA/ACA/CPA qualified, or part qualified an advantage.

Responsibilities

• Deliver high-quality service delivery to clients across all Regions/Service functions, working closely with Senior management in your department & other client Service Teams.
• Manage internal workflow and client deadlines.
• Assist Senior management in the implementation of a new Global Operating Model within the product line of Private Credit.
• Manage and develop relationships with clients, Vendors and internal development teams.
• Ensure the team are meeting deadlines and delivering on processes daily.
• Maintain consistent and active awareness of the client’s needs.
• Proactively escalate and work with management on sourcing ways to improve and promote quality.
• Display a commitment to excellence.
• Manage client’s expectations.
• Develop and uphold company policies and procedures.
• Communicate with other areas of the business at a high level – NAV, QA, Development, etc.
• Create and Maintain cash and Position reconciliations, delivering complete recon to the internal Fund accounting teams and clients where necessary.
• Create efficiencies through technological enhancements and development.
• Review and/or prepare various client-related correspondence.
• Participate in ad hoc projects based on client needs or internal process changes.
• Identify any unusual or potentially suspicious transaction activity and report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.

Benefits

• retirement savings plan (401K) with company match
• insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
• paid-time off including vacation, sick leave, short term disability, and family care responsibilities
• access to our Employee Assistance Program
• incentive compensation including eligibility for annual performance-based awards
• eligibility for certain tax advantaged savings plans
• inclusive development opportunities
• flexible work-life support
• paid volunteer days
• vibrant employee networks

What This Job Offers

• Job Type: Full-time
• Career Level: Manager