OFFICE TECHNICIAN
About The Position
The Village of Glendale Heights has a full-time Office Technician position available in the Community Development Department. The position works with a team to fulfill a variety of clerical and administrative duties related to Community Development functions such as permitting, inspection, and licensing. The role has a high degree of public interaction, and so requires exemplary customer service as a priority. Typical duties include front counter reception, answering phones, receiving the public, providing customer assistance, cashiering, scheduling, data processing, records maintenance, bookkeeping and filing, as well as general office and clerical work. Maintains Department records and files; prepares documents and records for scanning and archiving. Assists customers in completing various forms, checks for accuracy and completeness and assures procedures are followed in receiving and processing. Also issues various licenses and permits as assigned.
Requirements
- Applicant must complete an exam specific to the position to be considered for employment.
- Graduated from high school or have GED equivalent with two years of responsible related experience, or any equivalent combination of related education and experience.
- Basic skill level in Microsoft Office, Word and Excel
- Ability to learn additional software/systems implemented by the Village.
- Ability to effectively meet and deal with the public
- Ability to communicate verbally and in writing.
- Employees are required to have their permanent residency within a 20-mile radius of the Village, unless an exception is approved by the Village Administrator.
Responsibilities
- Front counter reception
- Answering phones
- Receiving the public
- Providing customer assistance
- Cashiering
- Scheduling
- Data processing
- Records maintenance
- Bookkeeping
- Filing
- General office and clerical work
- Maintains Department records and files
- Prepares documents and records for scanning and archiving
- Assists customers in completing various forms, checks for accuracy and completeness and assures procedures are followed in receiving and processing
- Issues various licenses and permits as assigned
Benefits
- Health and dental insurance
- IMRF (Illinois Municipal Retirement Fund) pension
- Additional retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
