Office Syst Asst - Radiology

UPMC • Pittsburgh, PA

5d • Onsite

About The Position

Under the general direction of the Supervisor, Support Services, this role provides clerical assistance to the Radiology Department. The primary duties include scheduling all radiology procedures via the ACD system, information system queue, and physician scripts. A key responsibility is to ensure the accuracy of all data entered into the Radiology information system, including patient name, ID number, physician, insurance, and billing information. The role requires interacting with all customers in a pleasant and professional manner.

Requirements

• High school diploma or equivalent.
• 1 year work experience, preferably in a medical office setting.
• Act 34

Nice To Haves

• Knowledge of medical terminology preferred.
• Computer experience preferred.

Responsibilities

• Enter data into the computer and process requisitions to confirm data entry.
• Document patient demographics accurately.
• Schedule exams accurately, both automatically and manually, from fax and from the radiology ACD queue. Adhere to scheduling guidelines for gathering required exam information and conveying restrictions.
• Participate in the training of new scheduling staff.
• Review all imaging resources on a daily basis for open slots and potential scheduling errors.
• Operate multi-line phone system and ACD telephone software. Able to follow scripted radiology format accurately and completely.
• Troubleshoot scheduling complaints and communicate all issues to the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED