Office Support

Work at TASC•Joliet, IL

6d•Onsite

About The Position

At TASC (Treatment Alternatives for Stronger Communities), our mission is to empower people and strengthen communities with impactful services. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate for, support, and, most importantly, empower people to break barriers, find recovery, and reshape their destinies. Through Specialized Case Management®, we create a world where recovery, justice, and empathy lead to thriving communities. Our foundation is anchored at the intersection of behavioral health and the criminal justice system. Today, TASC also operates at the forefront of transformative solutions. We are a social impact organization that embodies a future where health, safety, and justice are synonymous with hope. We are TASC! Division Overview: The Adult Criminal Justice and Treatment Services (ACJS) supports clients who may have struggles related to a substance use disorder. We provide opportunities for clients to rebuild their lives so they can become healthy and self-sufficient. ACJS’s work includes screening and assessments for substance use disorders, placing clients into treatment programs, monitoring and reporting on progress, and providing support, including, but not limited to, insurance enrollment, obtaining a state ID, and finding employment resources. We are currently looking for a full-time Office Support Starting at $36,500 – $38,000 contingent upon experience, education, etc. Summary: This position provides specialized clerical and office functions requiring detailed knowledge of Agency procedures, as well as performing routine and varied clerical functions. This position requires a broader understanding of Agency operations and the skills necessary to perform specialized job responsibilities.

Requirements

High school diploma or general education degree (GED); or four to seven years of related experience and/or training; or any equivalent combination of training and experience that provides the following knowledge, abilities and skills.
Knowledge of administrative and clerical procedures and systems such as word processing, file management, etc.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
Ability to communicate effectively (written and oral)
Ability to work with a diverse population.
Ability to read and comprehend instructions, and prepare correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to clients, co-workers, providers, etc.
Ability to work flexible hours and travel as needed (evening/weekend hours).
Knowledge of computers, including proficiency in Microsoft Office applications and the Internet.
Must be available to attend meetings and meet the needs of the program/department throughout the city, counties or wherever needed (a valid driver’s license, current auto insurance and reliable automotive transportation may be required).

Responsibilities

Manages the reception area to ensure effective communications both internally and externally to maintain a positive image.
Provides clerical support to the program.
Answer the telephone and direct calls to the appropriate staff.
Type letters, reports, and other materials.
Proofread and post letters for mailing.
Enter data into the Management Information System, including Electronic Client Records (ECR).
Consistently evaluate work processes to determine if changes are needed to meet client expectations.
Maintain schedule of appointments for evaluations and orientation.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Photocopy letters, forms or documents, etc.
Maintain the upkeep and cleanliness of office area and office equipment.
Record minutes or notes during various meetings (staff, provider, etc.)