Office Support-Sterling Heights

American House Senior Living Communities • Sterling Heights, MI

3d

About The Position

Under the general direction of the Executive Director, the Office Support role is responsible for the overall management and integrity of the building during weekends and as scheduled. The position supports residents by providing customer service, responding to concerns, carrying out emergency procedures, and running or overseeing weekend activities. The role also requires reporting emergencies and repair needs to the appropriate leadership.

Responsibilities

• Ensure the highest quality of customer service is available for residents.
• Respond to and address resident concerns that arise during the shift.
• Carry out any emergency procedures required during the shift.
• Use the BILD sales system knowledgeably and successfully.
• Run or oversee weekend activities.
• Notify the Executive Director of emergency situations.
• Note areas or articles in need of repair and report them to the Assistant Director.
• Perform other duties as assigned by the Executive Director.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed