Office Support Specialist Senior

Cass County • Walker, MN

9d • Onsite

About The Position

Under general supervision, this position provides work direction to other employees in the Office Support Specialist and Case Aide classifications. It offers administrative support to agency directors and supervisors, or to a major program area within an agency. The role may require knowledge of technical terminology or special software programs. The incumbent will often research and respond to issues that may not have immediate solutions within established procedures and guidelines. This position also serves as the Program Coordinator for all HHVS transportation programs.

Requirements

• Three years of increasingly responsible clerical experience or experience working with the public.
• Experience with Microsoft Office, DHS System Programs (i.e., Maxis, SSIS, MMIS, EBT Edge), Adobe Acrobat Pro, AppXtender, and Electronic In/Out Board.
• Must possess a valid driver’s license.
• A good understanding of human relations within and outside of the agency.
• The ability to handle conflict and assess the need for intervention by the administration.
• The understanding of the need for confidentiality regarding employee issues and who to refer these matters to.

Responsibilities

• Assists in overseeing the maintenance of office supplies and forms required for agency operation.
• Develop, implement, and maintain office procedures and work systems to resolve existing problems or respond to new systems or policies.
• Provides Agency employees with information, assistance, and services, often dealing with complicated and varied issues requiring considerable research for solutions.
• Provides administrative support for the Cass County Advisory Committee.
• Manages all aspects of contract organization.
• Acts as a liaison for social services agency with county human resources staff and assists in completing necessary personnel forms for submittal to the county personnel office.
• Supports job efficiency efforts with staff throughout the agency.
• Performs other duties as assigned.

Benefits

• Equal Opportunity Employer
• Compliance with the Americans with Disabilities Act
• Provision of reasonable accommodations to qualified individuals with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed