Office Support Representative

Owensboro Health • Owensboro, KY

4d • Onsite

About The Position

Performs a variety of duties to provide administrative support to the Case Management Department. Assists the Case Manager with facilitating discharges for patients on nursing units and identifies barriers to discharge. Coordinates post-acute care referrals and transfers and documents in the electronic medical record. Communicates with post-acute care facilities and other community agencies by phone and electronic medical record. Coordinates and schedules transportation and appointments. Completes required forms, regulatory letters, and other written communications and scans to electronic medical record. Maintains assigned calendar(s). Establishes and maintains filing systems. Orders and stocks supplies. Updates community resource information.

Requirements

• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Must be able to multi-task
• No experience required
• High school diploma, General Equivalency Diploma (GED) or higher required upon hire
• No licensure/certification/registration required

Responsibilities

• Assists the Case Manager with facilitating discharges for patients on nursing units and identifies barriers to discharge.
• Coordinates post-acute care referrals and transfers and documents in the electronic medical record.
• Communicates with post-acute care facilities and other community agencies by phone and electronic medical record.
• Coordinates and schedules transportation and appointments.
• Completes required forms, regulatory letters, and other written communications and scans to electronic medical record.
• Maintains assigned calendar(s).
• Establishes and maintains filing systems.
• Orders and stocks supplies.
• Updates community resource information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED