Office Support Professional
About The Position
An Audiology practice in Sugar Land, TX is seeking to add an Office Support Professional to our team. We have been helping patients in our community for 20 years and we are passionate about providing both the best hearing healthcare available and the best patient experience possible. We desire someone eager to learn new skills and is passionate about helping people. If you are motivated to go above and beyond, inspired by working with a team, and compelled to do the right thing then our organization is exactly what you’ve been looking for. This position is open for either Full Time or Part Time opportunities. CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be: People-oriented, Independent, Patient-centric with great listening skills, An organized multi-tasker, A self-starter who exudes positive energy, Friendly & compassionate, A dynamic team player.
Requirements
- Demonstrated experience building strong and positive relationships with patients or customers
- An ability to communicate verbally & in writing with utmost clarity
- Proficiency with MS-Office & other software such as Excel
- High School Diploma
- Candidates must be authorized to work in the US for any employer.
Nice To Haves
- Business school or Associate degree preferred
Responsibilities
- Manage patients scheduling and confirming appointments
- Insurance verifications & prior authorizations
- Maintain patient records & manage patient charts
- Extensive Customer Service utilizing email, phone calls, and in-person interactions
- Review insurance benefits with some patients
- May need to do yearly reminder calls
- Learn and perform new skills as needed
- Complete any other tasks as assigned
Benefits
- paid time off
- holidays
- Medical Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
