Office Support Person V - Collections - Utility - Finance Team

Montgomery CountyNorristown, PA
Onsite

About The Position

Provide administrative support in the Clerk of Courts office. This role involves working closely with the Collections Specialist in preparing Administrative Cost Hearing (ACH) notices, creating mailing lists, and processing correspondence from defendants. The position also includes preparing agreements/plans/contracts, monitoring payment agreements, scheduling Financial Determination Hearings, processing fingerprint cards and billing requests, and recording/monitoring ACH stats and Bail Refund Hearing data. Specialization in CPCMC data entry is also a part of the role.

Requirements

  • Excellent verbal and written communications skills.
  • Well organized and detail-oriented problem solver.
  • Good typing for data entry and strong computer skills.
  • High School diploma, or equivalency.

Responsibilities

  • Works closely with the Collections Specialist in preparing Administrative Cost Hearing (ACH) notices and create mailing lists.
  • Assist in processing correspondence (phone, email, mail) from defendants who receive the ACH notices and create and/or void payment plans.
  • Assist in preparing agreements/plans/contracts along with mailings for signatures.
  • Assist in monitoring the list of those who have entered new agreements for payment and failure to comply and send failure to comply notices.
  • Schedules Financial Determination Hearings by generating notices and forwarding for mailing.
  • Processes finger print cards and billing requests.
  • Records, charts, graphs, and monitors ACH stats and Bail Refund Hearing data.
  • Specializes in CPCMC data entry.
  • Other duties as assigned.
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