Office Support Nurse - LPN/RN Tabeguache Family & Sports Medicine

PRIMARY CARE PARTNERS INC•Grand Junction, CO

2d•$23 - $26•Onsite

About The Position

The Office Support Nurse assists physicians with daily clinical and administrative work at Tabeguache Family & Sports Medicine. The role supports patients from arrival through departure, helping meet patient and physician needs and provide a positive care experience. Duties span family practice and sports medicine, including patient preparation, triage, treatment support, documentation, office operations, and coordination with providers and staff. The position requires an LPN or RN licensed in Colorado, a caring and positive manner, sound judgment under pressure, strong organization and time management, and the ability to work collaboratively and independently. Previous medical office experience is preferred but not essential.

Requirements

Current LPN or RN license/certificate for the state of Colorado.
Ability to work in a medical office environment and in both family practice and sports medicine settings.
Caring personality and positive attitude; ability to remain calm under pressure and exercise sound judgment in difficult situations.
Strong time management, problem-solving, communication, and organizational skills.
Ability to prioritize and complete tasks throughout the day and help keep the provider on schedule.
Ability to work collaboratively as part of the back-office team and independently.
Knowledge of medical terminology and basic medical and orthopedic knowledge.
Computer knowledge and ability to provide excellent customer service.
Previous medical office experience is preferred but not essential.

Nice To Haves

Previous medical office experience.

Responsibilities

Triage patient phone calls and tasks, respond to patient voicemails, and return prescription and nurse calls in a timely manner.
Obtain and chart vital statistics, medications, allergies, and pertinent information for examinations, including the chief complaint, date of injury, prior imaging and treatment, and history of injury or illness.
Prepare and position patients for physician examinations and treatments, provide instructions and educational materials, and explain procedures to support patient understanding and cooperation.
Perform skills listed on the clinical checklist and call patients to report test results.
Monitor gaps in care and clinical metrics, and alert providers to gaps in care.
Review upcoming schedules and prepare for the next day by checking gaps in care, needed immunizations, PDMP, outstanding orders, referrals and tasks, and recent patient portal messages.
Prepare orders for imaging, injections, and home exercise programs; complete treatments and instructions before patient checkout as appropriate.
Assist sports medicine providers with same-day fracture care, including casting and splinting; perform EKGs, spirometry, and phlebotomy as needed.
Assist physicians with specialized procedures, keep physicians informed about their schedules, perform functions as instructed, and dispense, renew, or verify medications at their request.
Facilitate incoming calls for physicians, route phone messages through EHR tasks, and help complete provider task-bin work.
Start patient notes during rooming and vital collection, scribe when requested, document task completion, and follow up with providers or the care team on upcoming schedules.
Enter charges for vaccines, therapeutic injections, nebulizer treatments, in-office labs, specimens sent to outside labs, and supplies used.
Clean and stock examination rooms, dispose of sharps appropriately, maintain clean workstations, and prepare laundry for pickup.
Collaborate with providers and staff to support comprehensive sports medicine and family medicine care.
Perform monthly laboratory test controls; receive patient sample and imaging drop-offs; prepare, disinfect, package, and autoclave instruments.
Prepare paperwork for provider sign-off and fax it to facilities when needed; monitor overdue orders and referrals for patients coming to the clinic.
Perform opening and closing procedures and maintain the office injection log.
Complete Synvisc benefit verifications, pre-authorizations, authorizations, and ordering.
Troubleshoot and resolve logistical problems, provide backup to team members during staffing or clinic changes, and perform other duties as assigned.