Office Support Coordinator
About The Position
D2L is a cloud company that is modernizing education and building the Future of Work. This is an entry-level opportunity designed for a motivated, organized, and service-oriented individual looking to build a career in executive support and business operations. In this role, you will partner closely with senior leaders, gaining exposure to how the business operates while developing strong organizational, communication, and problem-solving skills. You will support day-to-day administrative activities, coordination, and communication for executives, while also leveraging modern tools (including AI) to improve efficiency and effectiveness. This role offers significant learning, variety, and opportunities to grow within a collaborative environment with evolving priorities. This role also plays a critical part in ensuring consistent executive and operational support by providing coverage across leadership needs, contributing to AI-enabled transformation initiatives, and maintaining continuity of support across executive assistants and front-of-office functions.
Requirements
- Well organized with attention to detail
- Strong written and verbal communication skills
- Proactive, eager to learn, and adaptable in a collaborative environment with evolving priorities
- Strong interpersonal skills and ability to collaborate across teams
- Demonstrates sound judgment and professionalism when handling sensitive information
- Digitally curious with willingness to adopt new tools and technologies
- Strong problem-solving skills, with the ability to assess situations, identify options, and recommend practical solutions in a fast-paced, dynamic environment
- Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)
- Strong time management and prioritization skills
- Ability to multitask and manage competing priorities with guidance
- Basic project coordination and organizational skills
- Familiarity with collaboration tools (e.g., Teams, Zoom)
- Ability to understand a process and drive automation
- Comfort using AI-enabled tools to enhance productivity, automate routine tasks, and support executive workflows
Nice To Haves
- New or recent graduate, with strong execution, communication and collaboration skills
- Internship, co-op, or academic project experience supporting teams or leaders is an asset
- Demonstrated interest in AI, administrative support, operations, or business coordination
- One or more examples of exceptional contributions or achievements
Responsibilities
- Provide dedicated and ongoing executive support to assigned leaders, ensuring continuity and effectiveness of support aligned with evolving business needs.
- Contribute to advancing AI transformation within the executive support function by adopting and applying AI tools to improve efficiency, insights, and ways of working.
- Ensure seamless coverage across the Executive Assistant team, providing backup support during absences, vacations, or peak periods to maintain uninterrupted executive operations.
- Provide reception support when required, ensuring continuity of service and enabling Facilities and workplace teams to focus on their core responsibilities.
- Assist with travel coordination, including bookings, itineraries, and logistics.
- Process expense reports and maintain basic budget tracking as needed.
- Use AI tools (e.g., Claude, Grok, OpenAI, and/or others) to draft and improve emails, documents, and presentations.
- Use AI tools to summarize meetings, notes, and key information into actionable insights.
- Use AI tools to support preparation of meeting briefs by compiling relevant background information and key points.
- Help identify opportunities to automate or streamline repetitive administrative tasks.
- Maintain organized digital files and materials using modern tools and systems.
- Apply sound professional judgment when using AI tools, ensuring accuracy, professionalism, and confidentiality of information.
Benefits
- Wellness Subsidy
- Equity Grants
- Variable Incentive
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
- 2 Paid Days off for SkillsWave-related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
