Office Support - Billing Specilaist

Eden Health•Vancouver, WA

1d•Onsite

About The Position

Eden Health is a rapidly growing, 100% Employee Owned company that values its people as its most valuable asset. We are committed to treating all employees with respect and integrity, and we are interested in your success. We offer infinite room for advancement, both personally and professionally, and strive to match you with a position that best fits your skills and availability. Eden Health is a Certified Great Place to Work company for 7 consecutive years. We bring Connected Care Home through our Core Values of Empathy, Dedication, and Integrity to our clients, patients, and Employees. Besides a strong family-oriented culture unique to Eden, we offer a comprehensive benefits package.

Requirements

Knowledge of medical billing processes, insurance claims, payment posting, and collections.
Knowledge of office administrative functions including mail processing, check handling, document management, and record retention.
Ability to maintain accurate records and handle confidential information.
Strong organizational and multitasking skills.
Ability to prioritize competing deadlines in a fast-paced environment.
Strong written, verbal, and customer service communication skills.
Proficiency with Microsoft Office applications, scanners, printers, and other office equipment.
Ability to work independently with minimal supervision.
Professional appearance and demeanor.
Excellent telephone and interpersonal skills.
High School Diploma or GED required.

Nice To Haves

Two years of administrative office support, billing, healthcare revenue cycle, or related experience preferred.
Home Health and/or Hospice billing experience preferred.
Knowledge of Medicare, Medicaid, Commercial Insurance, VA, and Private Pay billing preferred.
Experience with Electronic Health Record (EHR) systems preferred.
Basic understanding of medical claims processing and reimbursement practices preferred.

Responsibilities

Sort, distribute, and process incoming mail and correspondence daily.
Prepare and mail outgoing documents including statements, refund checks, appeals, medical records, and payer correspondence.
Receive, log, and prepare checks and payments for deposit in accordance with agency procedures.
Process approved patient, payer, and vendor refunds accurately and timely.
Route correspondence, denial notices, and payer communications to appropriate departments.
Maintain confidentiality of patient and financial information in accordance with HIPAA and company policies.
Prepare and submit clean claims to various insurance companies for assigned locations and payers.
Review outstanding accounts receivable balances and perform follow-up activities.
Analyze remittance advice and post payments, adjustments, and denials accurately.
Document collection efforts and account activity in the EHR system.
Answer billing questions from patients, staff, and insurers while resolving billing concerns and complaints.
Monitor client statements and assist with collection activities as directed.
Communicate billing issues, trends, denials, and payer concerns with leadership and team members.
Maintain knowledge of payer requirements, reimbursement methodologies, and billing regulations.
Attend and contribute to department and agency meetings.
Demonstrate initiative and assist coworkers as workload requires.
Perform other duties as assigned.

Benefits

Benefits starting as early as 30 days after start date
Employee Discounts on travel, resorts, car rentals, Columbia and so much more!
Employee Hardship Fund
Bonuses Program
Employee Stock Program (ESOP)
Employee Wellness. Family first culture
Paid Time Off for a Personal Day of your choosing
Financial Planning through Unum
Free Counseling Sessions through Unum
Training and educational Assistance
Career Advancement Opportunities
401k Retirement Savings Plan
Employee Stock Ownership Plan
Flexible Spending Accounts
Life, Accident, & Disability Insurance
Paid Holidays
Continuing Education Credits are paid for – we offer online and in-person education
Discounts with AT&T Wireless, National and Enterprise car rentals
Discounted tickets to a variety of events (Disney Land, Disney World, Universal Studios, SeaWorld, Local Concert/Sporting Events, Hotels/Resorts, etc.)
Paid sick leave and vacation time – eligible employees start accruing time on their first day of employment
Identity Theft Protection
Employee Assistance Program
Floating Personal Holiday – use it on your birthday or any other day of the year!
Dental, Medical, Vision available for full-time status