McCall Office Supervisor

Tamarack Resort•McCall, ID

7d•Onsite

About The Position

The Office Supervisor will greet and engage all walk-ins, answer questions about Tamarack Resort and provide a general overview of Tamarack Resort’s operations and real estate. This position will also be responsible for all retail sales and inventory of the McCall storefront. Inquiries about real estate will be handed off to Tamarack’s real estate office.

Requirements

High aptitude for Customer Service
Proven problem-solving skills
Ability to multitask
High School Diploma
Microsoft Office Skills
Computer and Technology Skills
Attention to detail
Ability to work both independently and as part of a team
Good communication skills, both verbal and written
Strong organizational skills
Critical thinking and problem solving

Nice To Haves

Previous experience working in a professional office environment
Idaho RE License Preferred but not required (this is not a real estate sales position)
Knowledge in a Point-of-Sale system.
Prior work experience with a ski resort, seasonal business and/or the hospitality industry is highly preferred.

Responsibilities

Operate as a sales representative, matching guests’ needs to the correct product, including season passes, retail items and up sale resort recreational offerings.
Ensure Tamarack Resort standards of service are always delivered.
Provide excellent customer service to walk ins and office guest.
Keep store front neat and orderly, restock merchandise and inform manager of products which are running low.
Answer phones, transfer calls, check messages and manage emails.
Enter guest registrations in CRM (A-360/Lasso).
Schedule Tours.
Scrub leads in CRM.
Fully understand and be able to properly utilize all sales functions on the Tamarack Resort ticketing system.
Perform other duties and responsibilities as assigned.