Office Supervisor-Memphis Lung

Baptist•Germantown, TN

4d•Onsite

About The Position

The Office Supervisor will provide direct supervision of clerical staff, ensuring efficient operations at patient check-in, scheduling, and check-out stations. This role involves payroll oversight, cash control, schedule management, and staff training. The supervisor will also manage office supplies, maintain confidentiality, and communicate effectively with providers, staff, and administrators to ensure a high level of care and efficient revenue cycle services. This position supports clinic operations leaders and administration in ongoing initiatives.

Requirements

5 years clerical experience in medical office
High School diploma or equivalent
Familiarity with medical coding and medical office operations
Eligibility to sit for AAPC/CPC examination

Responsibilities

Provides direct supervision of clerical staff serving in various roles, ensuring efficient and timely turnaround at patient check-in, scheduling and check-out stations.
Maintains payroll oversight for clerical staff, including approval of time off, staffing and scheduling.
Maintains clinic cash controls on day-to-day basis.
Works with BOC to update provider schedules and make necessary changes.
Fills in, when necessary, for the purpose of business continuity.
Educates and trains all clerical staff members as to best practices, EMR/Cadence updates and organizational policies.
Manages inventory of office supplies, including ordering and inventory maintenance.
Maintains confidentiality and expectation of confidentiality among the clerical staff.
Works closely with providers, providing updates when necessary.
Communicates effectively with all providers, staff members and administrators, in order to provide a high level of care.
Works closely with billing and coding services in order to promote efficient revenue cycle services.
Supports clinic operations leader and clinic administration in ongoing initiatives as needed.