Office Supervisor - University Gastroenterology

University Physicians' Association•Knoxville, TN

6d•Onsite

About The Position

University Physicians’ Association, Inc. is seeking an experienced Office Supervisor to join our team at University Gastroenterology located within the UT Medical Center Campus, a leading specialty practice dedicated to exceptional patient care. This is an exciting opportunity for a motivated professional to oversee daily operations, support a talented team, and ensure a smooth, patient-focused experience.

Requirements

Minimum 3 years of physician office management experience in a healthcare setting.
Strong leadership, organizational, and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Knowledge of billing processes, scheduling, and healthcare compliance.

Responsibilities

Oversee daily clinic flow to ensure efficiency and patient satisfaction.
Manage staff schedules, weekly payroll, and performance reviews.
Develop and implement office policies in alignment with hospital standards.
Coordinate financial performance, including reimbursements and operating costs.
Partner with billing teams to ensure accurate charge capture and reimbursement.
Serve as the liaison between providers, staff, vendors, and hospital departments.
Monitor quality measures and implement process improvements.
Handle credentialing and compliance requirements.
Resolve customer satisfaction concerns promptly and professionally.
Other duties as assigned by Practice Administrator