Office Supervisor - University Plastic Surgeons

University Physicians' Association•Knoxville, TN

12h•Onsite

About The Position

University Physicians’ Association, Inc. is looking for a full-time Office Supervisor for University Plastic Surgeons, a busy physician’s office located at the UT Medical Center in Knoxville. Responsible for directing, supervising, and coordinating staff and activities at physician office to provide quality, cost-effective care.

Requirements

Minimum of three (3) years of physician office supervision in health care organization required.
Prior coding experience required.

Nice To Haves

Experience working with both cosmetic (self-pay) as well as reconstructive billing to insurance.

Responsibilities

Ensure efficient clinic flow.
Responsible for weekly payroll and staff schedules.
Establish office policies in accordance with established physician office and hospital standards, in conjunction with Administrator.
Initial employee training, mandatory yearly training, and monitoring of job performance including annual performance reviews.
Review and monitor office financial performance including physician CME, reimbursements, and operating costs, in conjunction with Administrator.
Code charges, work with administrator.
Coordinate activities with billing office to include demographics and insurance, patient balances, overdue accounts. Gain expertise in billing office functions as they relate to charge capture and overall patient flow.
Ensure proper resolution of all customer satisfaction issues related to clinic sites.
Liaison between practice providers and office employees and between practice and outside vendors / hospital.
Review and implement processes that align with our quality measures and department goals.
Facilitate credentialing information as needed.
Other Duties as assigned by the Practice Administrator.