Office Staff Behavioral Health

GLOBAL OUTREACH TELEREHABILITATION • Fayetteville, NC

3d • $15 - $20 • Hybrid

About The Position

Global Outreach Telerehabilitation is a veteran-focused behavioral health practice serving adults through telehealth and in-office care. Our services include individual, family, couples, and group therapy, assessments, medication management, psychological testing, and substance use counseling. We’re a small, close-knit team committed to quality, compliance, and making care easier to reach for those who served.

Requirements

• At least 1 year of office experience in a medical or healthcare setting (required)
• Strong organizational skills and attention to detail
• Professional, courteous phone and customer service skills
• Comfortable with computers, email, and electronic records
• Ability to handle sensitive information with discretion
• Must pass a background check
• Must complete required HIPAA and CPR training

Nice To Haves

• Experience in behavioral health or mental health
• Experience with SimplePractice or similar EHR systems
• Familiarity with VA Community Care or insurance referral processes
• Experience working with veterans

Responsibilities

• Support daily front- and back-office operations in a behavioral health setting
• Handle scheduling, client intake paperwork, and phone and email communication
• Process referrals and documents, including online fax
• Maintain accurate, confidential records in our EHR (SimplePractice)
• Assist with file organization, data entry, and compliance documentation
• Support the team in preparing for accreditation and quality reviews
• Follow HIPAA and confidentiality requirements at all times

Benefits

• Opportunity for advancement
• Training & development
• Wellness resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed