Office Specialist - Youth Services

Salt Lake County•South Salt Lake, UT

7d•Hybrid

About The Position

Salt Lake County is seeking a highly enthusiastic Office Specialist for Youth Services to provide customer service and office/program support. This role serves as the initial contact for customers, both in person and over the phone, for Division-related information. The culture at Salt Lake County is focused on making a difference in the lives of those they serve, promoting a fun and healthy work environment with great benefits, work-life balance, and opportunities for growth and development. The organization is committed to connecting people and championing the community.

Requirements

One (1) year of closely related experience directly related to these duties.
Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.
Ability to work with computer software related to job-specific duties.
Ability to operate standard office equipment.
Ability to produce written documents, forms, and charts.
Ability to communicate effectively in English both verbally and in writing.
Ability to perform excellent customer service and work cooperatively within a team environment.
Ability to create and maintain records, files, and reports.
Ability to understand and follow broad objectives and instructions.
Ability to gather and condense relevant and useful information.
Ability to work with minimum supervision and act independently.

Nice To Haves

Spanish speaking preferred

Responsibilities

Answers phone calls and greets visitors; relays calls and messages to the appropriate person.
Performs customer service functions; provides assistance regarding department/division services and information.
Maintains office coverage during all business hours.
Assists with scheduling meetings and functions including meeting preparation, correspondence, material distribution, client registration, and client appointment reminders.
Records meeting minutes.
Processes and issues monetary vouchers, certificates, and/or permits according to policy and procedures.
Records transactions and issues receipts; forwards revenues and reconciles transactions according to policy and procedures.
Provides general office support to the Division.
Establishes and maintains accurate agency filing systems including purging and destroying/archiving confidential or obsolete documents according to policies and procedures.
Receives incoming deliveries and documents, providing an accurate date stamp prior to distribution to the appropriate division or person.
Provides detailed information to the public regarding Division procedures.
Accepts Division-specific documents, assists customers in data gathering, and reviews late appeal criteria with customers.
Analyzes and maintains program reports, logs, and lists.
Types and proofreads documents and makes appropriate corrections.
Supports office functions effectively utilizing computers and software.