Office Specialist I | North Valley

Valley Behavioral Health • Salt Lake City, UT

3d • Onsite

About The Position

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success. The Office Specialist performs a variety of duties that include administrative and clinical tasks to ensure continuity of care for clients. The Office Specialist plans, organizes, and tracks services for clients and also performs administrative functions within the program.

Requirements

• Education None
• Experience None
• CPR certification
• Valley de-escalation certification

Nice To Haves

• Previous office/administrative experience

Responsibilities

• Manages the client check-in process in a friendly and efficient manner; ensures that demographics are up to date in the electronic medical record system and that funding coverage is verified at each appointment
• Collects payments by accepting cash, check, or charge payments for client balances due or copayments
• Balances cash drawer, creates reconciled daily bank deposits
• Answers program phone calls to schedule appointments and answer questions as needed
• Coordinates with billing and insurance providers by sending renewal authorizations and concurrent reviews
• Inputs OQ scores and RANT assessment scores to online database
• Completes documentation on services provided
• Provides administrative support on assigned projects
• Follows agency documentation policies for all phases of treatment, including assessments, care plans, treatment transitions and discharge plans, and client care
• Communicates with internal and external multidisciplinary teams regarding clinical aspects of treatment
• Adheres to ethical and legal standards set by licensing boards and state regulations
• Participates in ongoing professional development activities to meet licensure, certification, and/or other agency requirements

Benefits

• Compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members
• On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday
• 15 days of accrued paid time off annually (increasing by one day with each year of service)
• 10 paid holidays
• 2 wellness days
• Paid parental leave
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance
• Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members
• Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families
• Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families
• 401(k) plan accepts both pre-tax and Roth (post-tax) contributions
• Company match of up to 6% of your annual salary for 401(k)
• Tuition reimbursement
• New licensure reimbursement
• Paid training and conference attendance
• Continuing education reimbursement
• Paid time for continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees