Office Specialist I

State of Utah • Taylorsville, UT

2d • Onsite

About The Position

Are you ready to bring your customer service skills to a role where you truly matter? If you enjoy working in a dynamic office environment, interacting with diverse groups of people, supporting exciting projects, and serving the local agricultural community, this might be the perfect job for you.

Requirements

• Prior customer service experience.
• Prior data entry experience.
• Prior payment processing experience.

Nice To Haves

• Is detail oriented
• At least 1 year of experience working in a professional office environment.
• Strong verbal and written communication skills.
• The ability to manage their own time.
• Works independently with little or no supervision.
• Exceptional communication and interpersonal skills.
• Extensive experience in quality assurance with sensitive and confidential information.
• Showcases proficiency in computer programs.
• Hands-on experience with office equipment.
• Professional attitude and appearance.
• The ability to be resourceful and proactive when issues arise.
• The ability to work with different groups of people.
• Excellent organizational skills.
• Has a customer service attitude.
• Multitasking abilities.

Responsibilities

• Serve as the face of the department by greeting visitors with a friendly, approachable attitude, answering incoming calls, resolving inquiries, and providing assistance to the public.
• Process customer payments accurately according to established protocols and perform daily payment reconciliations.
• Open, sort, and distribute incoming daily mail and package deliveries efficiently.
• Maintain accurate, up-to-date records of departmental cell phone lines, usage, and associated costs.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges as needed).
• Review and manage central inbox daily. Categorize, prioritize, and route incoming correspondence to the appropriate team.
• Monitor the Accounts Receivable aging schedule, prioritizing accounts that are past due.
• Perform other clerical support duties as assigned.

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed