Office Specialist I/II- Citywide

City of San Jose • San Jose Metropolitan Area, CA

1d

About The Position

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live work and do business. Moreover, San José is the center of cultural government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The salary ranges for this classification are as follows: Office Specialist I: $56,543.76 - $68,817.84 Office Specialist II: $60,540.48 - $73,578.96 This amount includes an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidates’ qualifications and experience. This is a class-based recruitment. Candidates who meet the minimum qualifications for Office Specialist I/II will be added to the active Qualified Candidate Group and contacted when a department-specific vacancy becomes available. This candidate pool will supersede any active list. If you are in the current Qualified Candidate Group, you will need to reapply in order to be considered for future vacancies. The City of San Jose invites applications for the classification of Office Specialist I/II. Office Specialists perform, under close supervision, a variety of routine clerical tasks, including: typing, filing, answering phones, maintaining files, providing information and customer service to the public and city employees; and operating a variety of office equipment, including computers for word processing and data entry. Current City of San Jose Office Specialists must apply to this recruitment to be considered for future transfer opportunities. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. If you are interested in learning more about this role, please see the link.

Requirements

• Office Specialist I: Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate). Experience: None.
• Office Specialist II: Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate). Experience: One (1) year of experience in office clerical work.
• A bachelor’s degree from an accredited college or university may be substituted for the required experience.
• Basic Competencies (Needed at entry into the job in order to perform the essential duties.)
• Job Expertise – Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
• Communication Skills – Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.
• Computer Skills – Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
• Teamwork & Interpersonal Skills – Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
• Customer Service – Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently using professional demeanor.
• Flexibility – Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.
• Multi-Tasking – Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).
• Reliability – Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Responsibilities

• Perform a variety of routine clerical tasks, including: typing, filing, answering phones, maintaining files, providing information and customer service to the public and city employees; and operating a variety of office equipment, including computers for word processing and data entry.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED