Office Speialists - Behavioral Health

Beyond Expectation • Las Vegas, NV

3d • Onsite

About The Position

This position is responsible for screening telephone calls and e-mails, accepting payments, insurance verification, eligibility, and scheduling psychotherapy (office and telehealth) appointments. Must have the ability to multi-task and work in a fast-paced environment while maintaining exceptional customer service. Must be friendly, energetic, and willing to provide a helping hand. Must have a desire to take ownership in overseeing the effectiveness of the day-to-day operation of excellent customer service for the patients, providers and referring community partners. Ability to integrate marketing skills with basic office practices.

Requirements

• Strong written, computer, and communication skills
• Excel, Word, OneDrive, Telehealth and VIP Phone technologies
• Knowledgeable about HIPPA compliance
• Knowledgeable of Behavioral Health basic office practices
• Positive attitude and a strong work ethic
• Bilingual Spanish/English

Nice To Haves

• Little to no 'job hopping'
• Associate Degree preferred

Responsibilities

• Screening telephone calls and e-mails
• Accepting payments
• Insurance verification and eligibility
• Scheduling psychotherapy (office and telehealth) appointments
• Maintain & update patients' confidential Electronic Health Records (EHR)
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED