Office Services Specialist (On-Call)

SPS-North America•Austin, TX

16h•Hybrid

About The Position

Join our On-Call Office Services Specialist (Floating) team in Austin, Texas and gain hands-on experience in administrative support, mail & shipping, and workplace hospitality. This role offers flexible, supplemental income and the opportunity to be part of a dynamic office environment.

Requirements

Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members.
Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment.
Highly organized and able to multitask, manage time effectively, and handle multiple responsibilities in a fast-paced environment.
Ability to work independently and follow shipping/receiving procedures, proactively seeking additional tasks during downtime.
High school diploma (or equivalent) required.
6+ months of work experience preferred.
Maintaining professionalism, strong problem-solving skills, and adherence to company policies.
Mandatory to have access to a reliable means of transportation.
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness (MFP color calibration and print requests require this ability).

Responsibilities

Process and sort inbound/outbound mail and packages while maintaining accurate chain-of-custody and shipping procedures.
Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning.
Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.
Welcome visitors, manage calls and visitor logs, and provide a professional concierge-style experience for clients and guests.
Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.